4 of 4 Remote/Hybrid Proactive Monitoring Jobs in the South West

level technical support, development, and project delivery. You will: Lead on the design, analysis, development, and implementation of advanced technical solutions. Drive service improvements, proactive monitoring, maintenance, and issue resolution. Shape technical standards, strategy, and policy to ensure resilient, future ready services. Evaluate, recommend, and introduce new technologies … Networks Knowledge of LAN/WAN, Wi Fi, data centre networking, SD WAN, telephony, unified comms, and network security. Expertise with firewalls, cloud networking, monitoring tools, and routing protocols. Ability to translate architectural designs into robust, real world network solutions. Infrastructure Experience with Microsoft 365 technologies including SCCM, Endpoint ...

process is adhered to. Teams To Collaborate With: Customer Experience & Managed Service - Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions Training BPP apprenticeship training programmes are delivered virtually by our fully qualified ...

modern defence-grade networking. Key Responsibilities: Drive the end-to-end design, build, and deployment of enterprise-leading network solutions. Take ownership of the proactive monitoring and maintenance of all production systems to ensure 100% uptime. Lead investigations into complex service problems, creating and implementing robust recovery plans. ...

reviews Lead the Change Advisory Board (CAB) ensuring controlled, auditable change implementation Develop and maintain the Service Catalogue, SLAs and Standard Operating Procedures Ensure proactive service monitoring, capacity planning and resource forecasting Maintain service stability and scalability across environments Manage third-party supplier relationships ensuring KPIs, contractual obligations … technical and senior management audiences Strong organisational and time management skills Ability to manage multiple priorities within a fast-paced environment Resilient, adaptable and proactive when managing change Additional Requirements: ITIL v4 Practitioner Essential SIAM Foundation or Professional Desirable SDI Service Desk Manager or equivalent Desirable Ability to travel ...