1 to 25 of 37 Remote/Hybrid Service Delivery Jobs in the South West

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. … work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative ...

Service Desk ManagerProgramme Name: LCSTLocation: Bristol, UKAre you ready for your next career challenge?.. Role Overview:The Service Desk Manager will be an experienced IT service management professional responsible for the leadership, performance, and continual improvement of the Service Desk function across the LCST programme. … role will provide strategic and operational leadership to ensure the delivery of a high-quality, customer-focused IT support service within a complex, fast-paced and business-critical environment.The Service Desk Manager will have responsibility for the effective management of incidents, service requests, escalations, service ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design … eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role ...

quality patient care. You'll play a key role in shaping how we use people systems and workforce information to support informed decision-making, service improvement and a just and compassionate approach to people management Main duties of the job As our HR Systems and Data Lead … supportive and inclusive working environment alongside a range of benefits including: Holiday entitlement 33 days holiday including bank holidays, increasing with length of service (pro-rata if part-time) Ability to buy and sell annual leave Pension scheme NHS employees eligible to continue with their NHS pension scheme ...

take, guiding us to deliver impact how and where it matters most.Connect to your opportunity We are seeking an experienced and highly motivated Technical Delivery Manager to support the successful delivery of complex, high-impact technology programmes and projects across our work in central government. This role needs … strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical Delivery Manager, you will ...

Centre UK, alongside sterile compounding, and nursing home healthcare services through Pharmaxo. Together, Icon Cancer Centre and Pharmaxo deliver an end-to-end healthcare service for patients and partners across the UK. We're looking for an experienced IT Operations Manager to lead IT operations across our UK business … high-performing IT services across a complex multi-site healthcare environment. The role You'll lead IT operations across the UK, overseeing infrastructure, networks, service delivery, cloud and data centre operations, service desk, platform support, and supplier performance. This role suits a strong operational leader with technical ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional customer … service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed locations. Occasional travel ...

retain Tech talent.Service & Products Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory … change. We orchestrate complex transactions to enable competitive advantage.Enterprise agility design and delivery: We design and deliver enterprise agility ways of working.Connect to your skills and professional experience We want people who will embody technology, understand the connection between the business problem, the technology solution and have the professional ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement.Your work at Leonardo UK will see you take the lead in solving customer problems … that underpin critical defence, government and public sector services.What you will do as a Senior Application EngineerSupport, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflowsDeliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

that sits between legal practice, innovation and client delivery. Working as a trusted adviser to practice groups, you'll identify opportunities to improve legal service delivery, introduce new technologies and develop smarter ways of working. You'll also partner directly with clients, helping modernise their legal operations through … Leading legal transformation and innovation projects from concept through to delivery.Driving the adoption of Generative AI and other emerging legal technologies.Designing more efficient legal service delivery models and operational processes.Working alongside legal teams to identify opportunities for innovation and continuous improvement.Managing transformation programmes, including business analysis, stakeholder engagement ...

technical guidance and support to team members and stakeholders. Architect and implement scalable, secure and cost-effective AWS solutions, leveraging PaaS services where appropriate. Service Delivery Oversee the delivery of AWS Native services, including PaaS offerings, ensuring they meet SLAs and performance requirements. Identify and address performance … bottlenecks or issues Monitor and optimise cloud resource utilisation. Self-Service for Customers Enable self-service capabilities for customers to access and utilize AWS Native services efficiently. Create intuitive and user-friendly interfaces for customers to interact with the platform. Provide comprehensive documentation and support resources for customers. ...

stakeholders and leadership team to build a business and technology strategy for the Finance business. You will focus on End-to-end business service delivery and operations for Finance; understanding holistic business requirements, handling all associated build and run activity, collaborating with other IT functions, and aligning with … service management. Ensure that security, compliance and other governance requirements are built into the core of any new/changed services and conform with over-arching security, risk and governance frameworks and standards. Be instrumental in the future roadmap, working with suppliers and CDIO colleagues to help transform HMRC ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

technical career to the next level We have a brand-new opportunity for a bright, driven, customer focussed professional to join our Hybrid Cloud ‘Delivery’ team, and work alongside our Enterprise Data Engineering consultants to accelerate and drive data engineering opportunities.The Advisory and Professional Services (A&PS) delivery team within HPE Professional Services Delivery (PSD) is responsible for bringing thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical investments, leveraging best in class HPE and Partner technologies to create relevant and effective business-valued ...

technical career to the next level We have a brand-new opportunity for a bright, driven, customer focussed professional to join our Hybrid Cloud ‘Delivery’ team, and work alongside our Enterprise Data Engineering consultants to accelerate and drive data engineering opportunities.The Advisory and Professional Services (A&PS) delivery team within HPE Professional Services Delivery (PSD) is responsible for bringing thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical investments, leveraging best in class HPE and Partner technologies to create relevant and effective business-valued ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality … avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess account health and align priorities. Identify and act on patterns across customer accounts, turning ...

recruiting an experienced Director of Information Technology to lead the technology strategy and IT service delivery for a growing Multi Academy Trust comprising ten primary and secondary schools across North Bristol and South Gloucestershire. This senior leadership opportunity offers a salary of £66k, two days working from home … leaders, Trustees and key stakeholders Manage IT budgets, suppliers, contracts and external technology partners Lead major technology projects and digital transformation programmes Establish clear service standards, performance measures and risk controls Ensure technology supports high quality teaching, learning, safeguarding and inclusion Promote continuous improvement and a strong customer service ...

across multiple technical disciplines. Able to switch between technologies and priorities depending on the situation. Proactive in identifying opportunities to improve systems, processes and service delivery. Comfortable working independently while contributing effectively within a small IT team. Experience Required Ideally, you will have at least two years' experience ...

shaping the future of the legal profession. Working alongside lawyers, business leaders and in-house legal teams, you'll help drive innovation, improve legal service delivery and support the implementation of cutting-edge technology, including Generative AI. This is an ideal opportunity for someone looking to build … from initial concept through to implementation.Helping embed Generative AI and legal technology into day-to-day legal practice.Identifying opportunities to improve legal processes and service delivery.Designing more efficient legal workflows and alternative delivery models.Supporting client legal operations and transformation programmes.Working closely with Partners, lawyers and business services teams ...

experienced Technical Architect looking to shape innovative digital services and software solutions? We're seeking a Technical Architect to lead the design and delivery of scalable, secure, and user-centric technology solutions. Working closely with multidisciplinary teams, you'll provide architectural leadership from initial concept through to implementation, helping … Role As a Technical Architect, you will: Design solution architectures for complex software and digital services Provide technical leadership and guidance throughout the delivery lifecycle Create and maintain architecture documentation, models, and design artefacts Support development teams in implementing architectural solutions Drive governance activities and ensure compliance with architecture ...

initiatives in multifaceted stakeholder environments.Experience of navigating complex procurement processes within the Defence sector to deliver successful value for money outcomes.Experience in managing supplier service delivery arrangements or improving supplier and sourcing relationships.Strong analytical and problem-solving skills, with a proven ability to think creatively and commercially ...

operating as a Lead Architect within a large Managed Services account. Excellent stakeholder management and client relationship skills. An understanding of contracts, commercials and service delivery . The ability to translate business requirements into clear technology strategies and roadmaps. Strong leadership and communication skills, with the confidence ...

operating as a Lead Architect within a large Managed Services account. Excellent stakeholder management and client relationship skills. An understanding of contracts, commercials and service delivery. The ability to translate business requirements into clear technology strategies and roadmaps. Strong leadership and communication skills, with the confidence to influence ...