1 to 25 of 50 Remote Service Delivery Jobs in the South West

SERVICE DELIVERY MANAGER/BRISTOL & CORSHAM/£70,000 TO £90,000 PER ANNUM DOE & CLEARANCE A fantastic new opportunity for an experienced Service Delivery Manager , to join a fast-growing business. In 2019, our founders were working as engineers solving complex cross domain problems in … and security organisations. Our client was formed to consolidate the founder’s collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. The Service Delivery Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. More ❯

The role As an IT Service Delivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards are … achieved. You will also be responsible for leading a team of experienced Network Managers across a range of Managed Service Sites. The role will involve travel to client's sites in the south of the UK, as well as frequent travel to our office in Cheltenham, Gloucestershire. As such … the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a Service Delivery Manager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in Service More ❯

be eligible for BPSS or higher security clearance. Key Requirements We are seeking an IT Services Manager with 58 years of experience in IT service delivery and systems administration, ideally in a fast-paced, infrastructure-heavy environment. This role is particularly suited to those with experience managing service … Bachelors degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance … service assurance, and contract/vendor management Comfortable working with delivery tools such as Azure DevOps and JIRA Strong stakeholder engagement, planning, and communication skills Must be willing and able to undergo BPSS clearance Experience leading a Systems Administration team is preferred ; alternatively, proven experience managing other IT More ❯

eligible for BPSS or higher security clearance. Key Requirements We are seeking an IT Services Manager with 5–8 years of experience in IT service delivery and systems administration, ideally in a fast-paced, infrastructure-heavy environment. This role is particularly suited to those with experience managing service … s degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance … service assurance, and contract/vendor management Comfortable working with delivery tools such as Azure DevOps and JIRA Strong stakeholder engagement, planning, and communication skills Must be willing and able to undergo BPSS clearance Experience leading a Systems Administration team is preferred ; alternatively, proven experience managing other IT More ❯

eligible for BPSS or higher security clearance. Key Requirements We are seeking an IT Services Manager with 5–8 years of experience in IT service delivery and systems administration, ideally in a fast-paced, infrastructure-heavy environment. This role is particularly suited to those with experience managing service … s degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance … service assurance, and contract/vendor management Comfortable working with delivery tools such as Azure DevOps and JIRA Strong stakeholder engagement, planning, and communication skills Must be willing and able to undergo BPSS clearance Experience leading a Systems Administration team is preferred ; alternatively, proven experience managing other IT More ❯

eligible for BPSS or higher security clearance. Key Requirements We are seeking an IT Services Manager with 5–8 years of experience in IT service delivery and systems administration, ideally in a fast-paced, infrastructure-heavy environment. This role is particularly suited to those with experience managing service … s degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance … service assurance, and contract/vendor management Comfortable working with delivery tools such as Azure DevOps and JIRA Strong stakeholder engagement, planning, and communication skills Must be willing and able to undergo BPSS clearance Experience leading a Systems Administration team is preferred ; alternatively, proven experience managing other IT More ❯

Service Change Analyst/Hybrid (Remote with occasional visits to North Bristol & Hereford)/£45,000 £60,000 + Excellent Benefits Be part of something smarter. Stronger. Sharper. At TwinStream, we re not your typical consultancy. We were founded by engineers who know what it takes to solve hard … government organisations tackle complex cross-domain challenges, delivering mission-critical solutions with agility, integrity, and precision. We re growing fast and looking for a Service Change Analyst who thrives in dynamic environments and wants to work where their expertise actually matters. You ll join a highly capable team of … engineers and service professionals, all driven by purpose and united by passion for getting things done right. The Service Change Analyst Role: You ll be instrumental in onboarding and integrating new use cases into our live Agile Software projects, working closely with Solution and Technical Architects, Service More ❯

Service Change Analyst/Hybrid (Remote with occasional visits to North Bristol & Hereford)/£45,000–£60,000 + Excellent Benefits Be part of something smarter. Stronger. Sharper. At TwinStream, we’re not your typical consultancy. We were founded by engineers who know what it takes to solve hard … government organisations tackle complex cross-domain challenges, delivering mission-critical solutions with agility, integrity, and precision. We’re growing fast and looking for a Service Change Analyst who thrives in dynamic environments and wants to work where their expertise actually matters. You’ll join a highly capable team of … engineers and service professionals, all driven by purpose and united by passion for getting things done right. The Service Change Analyst Role: You’ll be instrumental in onboarding and integrating new use cases into our live Agile Software projects, working closely with Solution and Technical Architects, Service More ❯

Service Change Analyst/Hybrid (Remote with occasional visits to North Bristol & Hereford)/£45,000–£60,000 + Excellent Benefits Be part of something smarter. Stronger. Sharper. At TwinStream , we're not your typical consultancy. We were founded by engineers who know what it takes to solve hard … government organisations tackle complex cross-domain challenges, delivering mission-critical solutions with agility, integrity, and precision. We're growing fast and looking for a Service Change Analyst who thrives in dynamic environments and wants to work where their expertise actually matters. You'll join a highly capable team of … engineers and service professionals, all driven by purpose and united by passion for getting things done right. The Service Change Analyst Role: You'll be instrumental in onboarding and integrating new use cases into our live Agile Software projects, working closely with Solution and Technical Architects, Service More ❯

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Behavioral: Able to effectively present and communicate technical solution designs to senior management, customers and partners/suppliers Must be able to … drive the delivery of functional implementation of a solution Must be able to own the responsibility for delivery (whether internal delivery or managing 3rd party delivery team). - Can do- attitude Should continually strive to improve systems being developed to better business requirements and promote efficiency … group. These networks support our community every day. Your Skills And Experience Essential Qualifications: Must have Amdocs Cramer 8.0 experience including customisations, Task engine, Delivery Engine, Resource planner, Route finder Should have a good understanding of the industry standards and models; eTOM, ITIL, PMBOK Experience in multi-vendor solution More ❯

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Behavioral: Able to effectively present and communicate technical solution designs to senior management, customers and partners/suppliers Must be able to … drive the delivery of functional implementation of a solution Must be able to own the responsibility for delivery (whether internal delivery or managing 3rd party delivery team). - Can do- attitude Should continually strive to improve systems being developed to better business requirements and promote efficiency … group. These networks support our community every day. Your Skills And Experience Essential Qualifications: Must have Amdocs Cramer 8.0 experience including customisations, Task engine, Delivery Engine, Resource planner, Route finder Should have a good understanding of the industry standards and models; eTOM, ITIL, PMBOK Experience in multi-vendor solution More ❯

Overview apetito business operates 24/7 providing a vital service to our customers. IT is central to the success of the business and the IT team supports the infrastructure and services vital to its operation. We are embarking on a period of exciting change, and this role will … is committed to delivering world-class services to the business and supporting its continued growth. This role will play a pivotal part of our service delivery offering and will lead the way in primarily supporting our network and server infrastructure on-premise at our office locations as well … best security practice, implementing robust security controls. Understanding environment demands to scale resources and link capacities efficiently and proactively. Working with the Head of Service Delivery, Cloud & Infrastructure to properly budget for resource trends. Manage and implement patching schedules, ensuring timely updates and security compliance. Review configurations with More ❯

experience in an IT support role or similar required We are proud to be partnering exclusively with this exciting business to find their next Service Delivery Technician. This role is perfect for anyone with 1 st or 2 nd line experience, looking to progress their skills. The purpose … staff for all technologies, associated software and peripheral devices as well as day-to-day administration of systems and communications devices. Responsibilities of the Service Desk Technician Role: Provide 1st, 2nd, and occasional 3rd line IT support across hardware, software, and peripheral devices, both remotely and on-site. Build … and recovery of IT equipment. Collaborate with internal teams and stakeholders to resolve technical issues and support short-term IT projects. Requirements of the Service Desk Technician Role: Previous experience in a similar IT support role Excellent understanding of MS Windows client operating systems, 365 applications & Active Directory Good More ❯

Fleet Acquisition & Account Manager – Fast Growth SaaS & Technology Automotive Service Provider A newly created role is now open for a Fleet Acquisition & Account Manager – an opportunity suited to someone commercially minded, self-driven, and motivated by building something with real impact. This position offers the agility of a startup … digital-first, customer-focused model. Backed by a major European automotive group and operating across the UK and Europe, the company combines real-world service delivery with a streamlined online experience. With a 60-person team and a rapidly expanding footprint, it offers a rare blend of startup … generation to contract signing and onboarding Developing and expanding long-term relationships with clients to drive growth Collaborating with internal teams to ensure seamless service delivery Candidates will need to demonstrate: Proven B2B sales or partnership experience, ideally with SME clients (fleet or automotive industry background is advantageous More ❯

Fleet Acquisition & Account Manager – Fast Growth SaaS & Technology Automotive Service Provider A newly created role is now open for a Fleet Acquisition & Account Manager – an opportunity suited to someone commercially minded, self-driven, and motivated by building something with real impact. This position offers the agility of a startup … digital-first, customer-focused model. Backed by a major European automotive group and operating across the UK and Europe, the company combines real-world service delivery with a streamlined online experience. With a 60-person team and a rapidly expanding footprint, it offers a rare blend of startup … generation to contract signing and onboarding Developing and expanding long-term relationships with clients to drive growth Collaborating with internal teams to ensure seamless service delivery Candidates will need to demonstrate: Proven B2B sales or partnership experience, ideally with SME clients (fleet or automotive industry background is advantageous More ❯

Service Desk Lead/Application Support - Hybrid - Up to £40,000 We're currently recruiting for an experienced Service Desk Lead/Application Support to join a well-established organisation and take charge of a small but busy IT support function. This is a fantastic opportunity for someone … with strong leadership skills and a solid background in application support and service management. In this role, you'll be the first escalation point for technical issues, manage the day-to-day operations of the service desk, and work closely with internal teams to ensure smooth delivery of IT services. You'll also play a key role in developing the team, improving processes, and ensuring the service desk continues to meet the needs of the business. Key Responsibilities: Lead, coach, and support the service desk team Oversee ticket management and ensure timely resolution Communicate More ❯

to develop their career in the financial services industry. Your Day with Equisoft: Resolve support tickets of varying complexity, maintaining the high quality of service provided by the Service Delivery department. Provide technical support and assistance to business end-users during the following support shifts: 0730 to … by customers before offering them the best possible solution. Problem diagnosis including managing escalation of complex issues to SMEs, development, and infrastructure teams Managing service communications and updates Service monitoring and error log management Creating and updating application documentation/knowledge base articles Assisting with the formal testing … of new client configurations Requirements: Technical Numerate or analytical degree Excellent telephone manners, customer service skills, active listening skills, verbal, and written communication skills. Good general IT skills Accurate usage of grammar and meticulous attention to detail Excellent verbal and written communications skills Soft Skills Analytical and problem-solving More ❯

Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 - £40,000 Are you a passionate problem-solver who thrives … love the satisfaction of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping … into action to resolve incidents and service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving service delivery and helping roll More ❯

HRA employees, secondees, contractors and vendors. The HRA digital directorate is responsible for (this is not exhaustive): Digital portfolio management Digital and technology direction Service delivery management Ongoing delivery of existing systems Exit management of Legacy systems Helpdesk function Programme Delivery, handover and maintenance for all … skills to identify and elaborate user and business needs to enable effective design, development and testing of services and business change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Health Research Authority Address Bristol Temple Quay House, 2 The Square, Temple Quay Bristol BS1 6PN Employer's website https://www.hra.nhs.uk More ❯

work closely with the CAST Team Manager to expand and develop an established team, integrating new workflows resulting from Connected Insurance initiatives, while maintaining service level agreements (SLAs) across existing operations. In this role you will: Provide inclusive and supportive leadership to a team of skilled Account Managers, ensuring … the consistent delivery of excellent customer service and driving a culture of continuous improvement. Lead and support the team of Account Managers to review applications that cannot progress due to failing a scheme policy or rule. Oversee the management of In Life Tracker case reviews, ensuring concerns of … SLAs, effective communication, and timely issue resolution. Monitor the team's performance and progress towards meeting individual and team targets, ensuring consistent high-quality service delivery. Act as a point of escalation for complex cases, providing expert advice and support to the team. Identify opportunities for continuous improvement in More ❯

comprehensive services including custody, brokerage, pensions and technology solutions to IFAs, wealth managers, investment managers, family offices and institutional clients. Their flagship investment platform service provides a secure, high-quality solution for both UK and international markets, enabling advisers and managers to consolidate and manage all their clients' investments … delivers an unrivaled user experience, supported by a talented team of professionals across multiple locations. About the Role We are seeking a Transfers & Client Service Specialist for our client who will expertly manage client asset transfers and deliver outstanding service across their diverse product portfolio. You will oversee … the Head of Client Services, Dealing and Settlements and involves close collaboration with the Governance, Risk, and Compliance teams to drive continuous improvement in service delivery. Key Responsibilities Transfers Management: Manage daily asset transfer requests with accuracy and efficiency from initiation to completion Handle transfers across various asset classes More ❯

comprehensive services including custody, brokerage, pensions and technology solutions to IFAs, wealth managers, investment managers, family offices and institutional clients. Their flagship investment platform service provides a secure, high-quality solution for both UK and international markets, enabling advisers and managers to consolidate and manage all their clients' investments … delivers an unrivaled user experience, supported by a talented team of professionals across multiple locations. About the Role We are seeking a Transfers & Client Service Specialist for our client who will expertly manage client asset transfers and deliver outstanding service across their diverse product portfolio. You will oversee … the Head of Client Services, Dealing and Settlements and involves close collaboration with the Governance, Risk, and Compliance teams to drive continuous improvement in service delivery. Key Responsibilities Transfers Management: Manage daily asset transfer requests with accuracy and efficiency from initiation to completion Handle transfers across various asset classes More ❯

comprehensive services including custody, brokerage, pensions and technology solutions to IFAs, wealth managers, investment managers, family offices and institutional clients. Their flagship investment platform service provides a secure, high-quality solution for both UK and international markets, enabling advisers and managers to consolidate and manage all their clients' investments … delivers an unrivaled user experience, supported by a talented team of professionals across multiple locations. About the Role We are seeking a Transfers & Client Service Specialist for our client who will expertly manage client asset transfers and deliver outstanding service across their diverse product portfolio. You will oversee … the Head of Client Services, Dealing and Settlements and involves close collaboration with the Governance, Risk, and Compliance teams to drive continuous improvement in service delivery. Key Responsibilities Transfers Management: Manage daily asset transfer requests with accuracy and efficiency from initiation to completion Handle transfers across various asset classes More ❯

provider, who provide support and funding firepower for our ambitious growth plans. Our vision is to be the best quality UK cyber security managed service provider. Role Overview As a Senior SOC Analyst, Technical Lead, you will work with a specialized and experienced team. Building and maintaining strong client … and be continuously monitoring, evaluating, and improving clients overall security posture. The successful applicant will have a strong background in security operations, excellent customer service skills, incident response, and threat hunting, as well as experience in managing and mentoring junior team members. You should also have experience in providing … exceptional service to customers and a strong passion for the cybersecurity industry. Your contributions will help drive the growth and development of our Security Operations Center (SOC). You will be part of the leadership team, contributing to the overall development of the SOC and assisting with decisions that More ❯

provider, who provide support and funding firepower for our ambitious growth plans. Our vision is to be the best quality UK cyber security managed service provider. Role Overview As a Senior SOC Analyst, Technical Lead, you will work with a specialized and experienced team. Building and maintaining strong client … and be continuously monitoring, evaluating, and improving clients overall security posture. The successful applicant will have a strong background in security operations, excellent customer service skills, incident response, and threat hunting, as well as experience in managing and mentoring junior team members. You should also have experience in providing … exceptional service to customers and a strong passion for the cybersecurity industry. Your contributions will help drive the growth and development of our Security Operations Center (SOC). You will be part of the leadership team, contributing to the overall development of the SOC and assisting with decisions that More ❯