1 to 25 of 55 Remote/Hybrid Service Delivery Jobs in the South West

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Irelands largest organisations in driving business value through Oracle technology. Top-tier Oracle partner … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , our client is a market leader in Oracle, Microsoft, and AWS consulting services ...

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked in the following … roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect ...

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked in the following … roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Workplace Services team in the Service Operations Division, you'll play a key role in ensuring the effective leadership, delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Service Delivery Management team … Service Operations Division, you'll play a key role in ensuring the effective delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Service Desk Manager, you will lead the evolution of a modern, high-performing Service Desk that underpins digital policing across Wiltshire Police. Leveraging automation … services. This is an exciting opportunity to shape how support services are delivered, drive continual improvement and build a culture of innovation, accountability and service excellence that enables the future of Digital, Data and Technology across the Force. What you will be doing Lead and develop a high-performing ...

+ Benefits 35 Hours per Week | 5 Days, Including Saturdays (One Weekday Off) Permanent | Full Time Your Background/Skills: Travel Operations | Team Leadership | Service Delivery | Problem-Solving | Process Improvement | Customer Experience Who We Are Not Just Travel is one of the UK's largest homeworking travel businesses … delivering exceptional experiences for their customers. As our business continues to grow, we're investing in experienced leaders who can help us take our service to the next level. The Opportunity This is an opportunity to become a trusted senior member of our Operations leadership team , working closely with ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Adecco are pleased to be recruiting for a ICT Digital Delivery Manager to work within the Devon & Cornwall Police Force Location: Middlemoor HQ, Exeter Contract Type: Temporary Daily Rate: £500 per day End Date: January 2027 Working Pattern: Full Time, 37 hours per Monday to Friday, Hybrid … ready to lead the charge in digital transformation? Our client is seeking an experienced ICT Digital Delivery Manager to provide strategic direction and oversight for ICT services within the Strategic Alliance of Devon & Cornwall and Dorset Police. This is a fantastic opportunity for a dynamic professional to leverage technology ...

Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers … reduce operational costs — all while staying fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written ...

Clarks is seeking a strategic Service Delivery Manager to oversee external IT service providers, focusing on senior stakeholder engagement and service continuity. You will act as the single escalation point for service issues and drive governance, KPI reporting, and continuous improvement across a complex, multi ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership … code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

Clarksoutlet is seeking a strategic Service Delivery Manager to govern external IT providers, focusing on senior stakeholder engagement and service performance. The role acts as the single escalation point for service issues and drives continuous improvement. You will build trusted relationships with business leaders, ensure … services meet expectations, and coordinate with internal IT teams to maintain service continuity across retail and eCommerce platforms. #J-18808-Ljbffr ...

Service Management Lead and their team is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major incident leadership, and effective … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the service management team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

Defence Networks Need a Strategic Leader. Is It You? Join a role where defence, technology and international collaboration come together. As the JMNIAN Service Delivery & International Network Lead, you'll represent the UK on the international stage, guide the evolution of critical networking capabilities, and work alongside military … ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role in supporting and guiding … high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership ...

customer’s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial … advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery ...

About The Role Service Designer This full-time post is available from 4th January 2027 on a permanent basis. The starting salary will be from £43,482 - £53,301 per annum on grade F depending on experience. This role offers the opportunity for hybrid working – some time on campus … some from home. The Digital team are currently looking for a Service Designer. The Service Designer will play a pivotal role in designing and delivering user-centered services by conducting research, creating service blueprints, and collaborating with multidisciplinary teams to prototype and improve services. This role ensures ...

face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions. As a Delivery Manager in our Secure Government division, you'll be part of our Transformation Solutions Practice. Your role will be to help our clients maximise … benefit of digital transformation and enable innovative ways of working. Working directly with clients, you'll be supported to identify, shape and manage better delivery capabilities. You'll have all the support you need to lead your own work streams and work as part of Agile delivery teams ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team … provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys ...

Your Impact The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands-on support and guidance for on-premise tooling, software, infrastructure, and end-user computing environments, including AV and specialist … site-based infrastructure such as rig machinery. Working closely with third-party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site-based services are delivered consistently, governed effectively ...

delivering services across the UK within the construction, transportation, highways, and infrastructure sectors. Our business has been built on exceptional people and commitment to service excellence. Our in-depth knowledge of the areas in which we work in, allows us to provide considered advice on development and investment strategies … management of our IT environment. You’ll be our senior in-house technology lead, working closely with colleagues across the business, our Managed Service Provider and other technology partners to ensure our systems are reliable, secure and performing effectively. Alongside overseeing core platforms including Microsoft 365, Scoro and Salesforce ...