26 to 50 of 93 Service Delivery Jobs in the South West

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous... more »

liaising with stakeholders at board and director levels is crucial. This position also involves working with third-party suppliers and colleagues to ensure effective service delivery and prompt issue resolution. Occasionally, configurations may need to be performed outside of normal working hours. The role offers hybrid working arrangements … a dynamic and evolving environment. Key Responsibilities and Experience: Experience of designing and delivering organisation-wide transformation initiatives as part of a structured design, delivery and change process. Previous experience of managing a business critical system, providing advice and specialist knowledge to others. Knowledge and experience of developing and … Standard Operating Procedures. Candidate Profile: Strong management of stakeholder interactions, ensuring decisions that best support the evolution and utilisation of our systems, and the delivery of services to our clients. Analytically minded, forward thinking and professional. Working knowledge of database systems. Desirable Knowledge of GDPR and PCI compliance. Understanding more »

ICT environment and contribute to Business as Usual (BAU). Lead or participate in multidisciplinary teams to identify and make improvements to Strata’s service delivery and performance. Maintain up-to-date knowledge of infrastructure technologies, products, legislation, and best practices, providing advice and recommendations to Strata leaders. … Supervise external contractors and provide coaching and training to colleagues, while also contributing to the Service Improvement Plan. The requirements Demonstrated experience with digital communication and network technologies. Knowledge of the latest IT technologies that can be integrated to deliver a world-class IT Infrastructure. Understanding of modern architecture more »

digital HR, organisation design, learning & development, recruitment, benefits, reward, performance, and talent. • Strategic HR Analysis : Future organisational capabilities, trends, and business performance improvement. • HR Service Delivery & Operating Models : Design and implementation considering business demands and efficiency. • HR Technology : Analysis of HR requirements, employee experience, and implementation of enabling more »

About The Role As a Lead Technician within our Inhouse Maintenance Service (IMS), you will be responsible for leading on technical advice and assuranceto a team of Multi Skilled Technicians (MST) that ensures an effective and efficient installation, repairs, maintenance, and refurbishment service delivery to our customers more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on id... APCT1_UKTJ more »

Manager Key Responsibilities: Develop and implement technology solutions to enhance performance. Lead and manage the internal IT team and third-party vendors. Oversee IT Service Desk operations and ensure SLA compliance. Handle requirements assessments, RFPs for new technologies, solutions, and partners. Control changes to IT systems to minimize disruption. … Linux, Azure). Ensure robust patch management and data backup solutions. Manage IT incidents to minimize downtime. Foster effective relationships with stakeholders for successful service delivery. IT Manager Skills, Qualifications, and Experience: Strong analytical, strategic, and problem-solving skills. Abi... more »

ISAM Engineer Service Operations Location Chippenham We are seeking a motivated and skilled ISAM Engineer (Technical Engineer) to join our IT Service Desk team. As a key member of the team, you will be responsible for providing exceptional technical support to our users, resolving application-related issues, and … ensuring seamless IT service delivery. This role requires a strong problem-solving mindset, excellent communication skills, and a passion for customer satisfaction. They will be responsible for incoming issues and service requests, categorizing and managing their workload. This role is Monday-Friday, with core hours of … gains support where appropriate. Understands the requirements of the customer’s business, and the scope of the contract and knows how issues impact the delivery of service. Maintains awareness of technical and service developments, taking the initiative to extend own knowledge to learn about products, technologies, and techniques more »

the new digital function and support the organisation to become audience led and data driven in our approach to activity across fundraising, campaigning and service delivery. all of our engagement work. WHAT WILL I BE DOING? • Motivate and develop skills in the digital team to foster a test and … learn approach in thinking and delivery • Build a culture where colleagues can perform brilliantly and contribute to setting the strategy and deliver results • Work collaboratively with stakeholders across the organisation to define and develop the digital strategy and programme for the organisation. Lead the delivery of this, supporting … the team and colleagues to implement to a high standard. • Lead the development and oversee the delivery of the digital marketing strategy, encompassing paid and organic activity. • Ensure we take an audience-led and insight driven approach to digital development and communications, working with colleagues to embed this across more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the … Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. The Junior Client Delivery Manager will have overall responsibility for the delivery of high quality … independent reviews of annual service charge expenditure for a specific client. They will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPIs, and our offering is tailor-made to suit the client's needs. The Junior Client Delivery more »

Manager Key Responsibilities: Develop and implement technology solutions to enhance performance. Lead and manage the internal IT team and third-party vendors. Oversee IT Service Desk operations and ensure SLA compliance. Handle requirements assessments, RFPs for new technologies, solutions, and partners. Control changes to IT systems to minimize disruption. … Linux, Azure). Ensure robust patch management and data backup solutions. Manage IT incidents to minimize downtime. Foster effective relationships with stakeholders for successful service delivery. IT Manager Skills, Qualifications, and Experience: Strong analytical, strategic, and problem-solving skills. Ability to analyse technology trends and produce data visualizations. Proficient more »

of any shared learning events and meetings. The PCN PAC Administration Assistant will support the Operational Lead, Project Manager and PCN Manager, in the delivery of training, appraisals and support to the relevant teams, and implementation of welfare policies (e.g. lone working policy). Main duties of the job … The following are the core responsibilities of the PCN administration assistant: a. To support the delivery of the PCNs proactive care project/services on behalf of the PCN b. To support the Operational Lead in the management of patient appreciations, and complaints when requested to do so, and … opportunities to improve patient care. The PCN continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a … high-quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or more »

journey! Key Responsibilities: Leadership and Team Management: Lead and manage the Modern Workplace Team, providing direction, coaching, and fostering a culture of continuous improvement. Service Delivery: Ensure the Modern Workplace team meets service specifications and delivers high customer satisfaction. Budget Management: Build and manage the annual zero … external stakeholders to manage risks and issues effectively. Technical Guidance: Provide specialist technical guidance in a complex, multi-platform environment. Operational Excellence: Drive continuous service improvement and operational efficiency. Policy Adherence: Follow and develop corporate processes and procedures, ensuring technical documentation is accurate and current. Customer Focus: Build and … experience building positive team culture and relationships with stakeholders. Proficiency in translating technical concepts to non-technical stakeholders. Experience managing IT budgets and building service strategies. Knowledge of ITIL practices and experience in managing SLA and KPI. Experience in end-user computing and modern workforce environments. This is a more »

Job Description This is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced … it’s an exciting time to join Rotork. Reporting to the Service Delivery Manager, this role is with 2 direct reports and the senior figure in a team of 12. In this position you will be responsible for managing the Service Desk ticket system, ensuring processes and … levels. Experience Requirements: Proven experience collaborating within an IT support function Solid experience leading solves with incidents, requests and changes Strong technical knowledge of service desk tools and IT systems/applications The Successful Candidate will be: Able to communicate and manage stakeholders at all levels Adaptable with strong more »

and external cabling related services within data communications. The successful candidate must have MOD and Data Centre experience. Job Purpose Responsibility for the overall delivery and for the financial accountability for projects that typically require the management of a Project team and/or Site Supervisor(s ) and/… or subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting … Client expectations; to target and budget requirements. Ensuring the quality standards of both installations and service delivery as well as increasing revenue potential, and profitability and ensuring client retention and growth. Responsibilities * Supervisor/on-site project manager (supervision/management of teams of 4 and up engineers more »

click here to watch the video. Main duties of the job This is a varied and dynamic role, involving both the operation of in-service bioinformatics pipelines and contributing to the development of new bioinformatics services. In-service duties will include running NGS pipelines for our Rare Disease … queries. The post holder will also collaborate with other members of the bioinformatics team to develop and validate new bioinformatics pipelines to support the delivery of the NHSE National Genomics Test Directory. Other duties include contributing to staff training in bioinformatics and participating in quality assurance activities. The post … role demands a blend of specialist knowledge, analytical thinking and collaborative skills. Experience of working in a bioinformatics section of a diagnostic genetics laboratory service and knowledge of bioinformatic tools, resources and techniques applied to medical genetics are essential. For candidates who are not yet registered, they will be more »

Job summary Cancer Alliances are unique. We are the primary vehicle for delivery of the NHS Long Term Plan ambitions for cancer and improvements in cancer performance. By collaborating across organisational boundaries, we put the patient at the heart of what we do. In other words, creating a culture … do the right thing. As a Senior Data Analyst, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Cancer Transformation Programme. We are looking for a high calibre individual with great analytic skills, technically very competent … the Cancer Alliances data improvement programme. The post holder will work as part of the senior management team delivering an efficient and effective analytic service, supporting managers and staff to ensure that their work stream of activities is informed, planned and tracked effectively assisting in their successful delivery. In more »

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for hands-on and detail-oriented professionals who want to join our team as … Loss Prevention Specialists. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss. Key job responsibilities • Support resilience of our business operations by contributing to emergency and crisis planning for … day in the life As a Loss Prevention Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related more »

of Data Analytics Company Overview: We are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers … biggest multi-site brands in the UK. Job Summary: As the Head of Data Analytics, you will spearhead our data analytics endeavours, focusing on service performance metrics and sales KPI’s. Your role will encompass data strategy development, advanced analytics, and fostering a data-driven culture within our organisation. … team of data analysts, fostering a culture of continuous learning to drive performance. Lead the formulation and execution of a comprehensive data strategy, encompassing service performance metrics, sales KPIs aligned with business objectives. Oversee the collection, interpretation, and analysis of service performance metrics, such as response times, resolution more »

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for the organisation. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with end … users' technical requirements. Keeping the service desk tickets up-to-date. Respond to IT incidents, problems and requests resolving them in line with agreed levels of service and to the user’s satisfaction recording all information as required by local IT processes. Support users in using standard office … livable life. Livability believes that the people they support have the right to a full and flourishing life. They deserve the very best in service delivery. Driven by their core values, Livability strives to be open, enabling, inclusive and courageous in all that they do. more »

candidate will possess a broad range of IT skills including infrastructure management, networking, and desktop support. They will have strong project management capabilities, exceptional service delivery experience, and be comfortable working in a hands-on technical capacity. This role involves managing a small team of engineers to ensure … within scope, and within budget. Collaborate with stakeholders to define project requirements and deliverables. Monitor project progress and provide regular updates to senior management. Service Delivery: Ensure a high level of IT service delivery and customer satisfaction. Develop and implement IT service management best practices … policies, and procedures. Monitor and analyse service performance metrics and take corrective actions as necessary. Team Management: Lead and mentor a small team of IT engineers. Provide guidance, training, and professional development opportunities to team members. Conduct performance evaluations more »

in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities Service Delivery Manager will see you reporting to the Facilities Estate Manager. While the ... APCT1_UKTJ more »

organization. This role involves administrative and operational tasks, with opportunities for involvement in improvement initiatives and projects. Key Responsibilities: Collaborate with Marketing, Talent, Client Delivery, Service Delivery, Finance, HR, and other teams to streamline operations. Assist in social media input, event coordination, candidate management, client communication, contract more »