UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Help Desk & ServiceDeliveryManager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management … customer service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & ServiceDeliveryManager will be responsible for ensuring outstanding servicedelivery to More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum Hybrid, Bonus, Health Care Plan
UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Help Desk & ServiceDeliveryManager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management … customer service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & ServiceDeliveryManager will be responsible for ensuring outstanding servicedelivery to More ❯
IT ServiceDeliveryManager - Remedy Permanent Theale/Home Are you a proactive IT ServiceDeliveryManager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical ITIL processes, supplier management, and … service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily IT servicedelivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed Services Lead problem and change … management, ensuring minimal disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful IT ServiceDeliveryManager will have: Proven experience in IT ServiceDelivery or Service Management roles Strong grasp of More ❯
Our client is looking for a Datacentre ServiceDeliveryManager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre ServiceDeliveryManager is required to maintain infrastructure availability, mitigate service risk, formulate and implement … service plans, formulate and implement improvement plans, manage technical security, support the servicedelivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance More ❯
Our client is looking for a Datacentre ServiceDeliveryManager to join their team on a six month contract, to be based onsite in the Wiltshire area. Datacentre ServiceDeliveryManager is required to maintain infrastructure availability, mitigate service risk, formulate and implement … service plans, formulate and implement improvement plans, manage technical security, support the servicedelivery teams and assure technical deliveries The candidate requires to hold an active security clearance. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance More ❯
ServiceDeliveryManager 3 Turner Dr, Yate, Bristol BS37, UK Full-time Company Description SBS is a global financial technology company that's helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more … in 2023. Job Description Location: Bristol (Yate) Work Model: Hybrid, office 2 days per week Employment Type: Full time & permanent Salary: Competitive As a ServiceDeliveryManager at SBS, you will be at the forefront of our client interactions, ensuring their success and satisfaction. You will work … closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships. What will the role involve? Managing, and aiming to improve, the overall customer relationship, delivering reliable operational support and customer service. Responsible for understanding, monitoring and implementing the contractual terms and serviceMore ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
Job title: Customer ServiceDeliveryManager Ref 39986 Division: Retail Location: Hybrid - Walnut Court - SN2 8BN Contract type: Permanent Full/Part-time: Full-time Salary: £55,000 - £70,000 per annum, dependent on experience, plus car allowance, bonus, healthcare, and other benefits Job grade: C Closing … Resilient, Customer-Focused Leadership with a Human Touch? Are you ready to play a key role in an exciting turnaround within a thriving customer service function? Thames Water seeks a hands-on, results-driven Customer ServiceDeliveryManager who leads with credibility, empathy, and influence. Inspire … through action and support your team via collaboration. This role oversees Billing Customer Service operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing Lead a high-performing team of over 300 FTEs, nurturing existing success, empowering staff, and elevating performance. The More ❯
Building Safety ServiceDeliveryManager Based in Portishead with agile working Salary £64,422 per annum Permanent 37 hours per week We create great places and communities to live that our customers are proud to call home. Its an exciting time to be joining us. We own More ❯
