16 of 16 Remote Service Management Jobs in the South West

us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description The role is hybrid office based in either Chippenham or Hartlepool. The Service Management Consultant role is a varied, challenging and exciting role. The role is responsible for ensuring the day-to-day activities related to the IT Service Management … working closely with both internal and external stakeholders and is targeted with the supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Service Support Manager, the successful candidate will be responsible for delivering, maintaining and improving a highly capable IT Service Management Tool for use by NEC and our customers. As part of the Service Support Team, you will become a pivotal part of the team that is responsible for the provision of the Ivanti toolset, reporting capability, team performance and quality monitoring all of which underpins the delivery of ITIL service management to the business More ❯

Incident Manager - Service Management - SACM - ITIL - Defence - SC Clearance - Inside IR35 - Up to 550 per day - Hybrid working Location: Wiltshire - Hybrid working 3 days onsite Rate: Up to 550 per day (Inside IR35) Security Clearance: SC Clearance Required Duration: 12+ months Role overview We are seeking an experienced Incident/Problem Manager to join a secure Defence platform … team, responsible for maintaining service stability through effective incident and problem resolution. Operating within the Service Management function , you will lead the design and implementation of core ITIL processes across Incident and Problem Management , with additional responsibilities across Request Fulfilment , Event Management , Service Catalogue , and Service Asset & Configuration Management (SACM) . This … role will also support compliance and efficiency through software licence management and technology obsolescence tracking , contributing directly to the platform's reliability and compliance posture. What we need: Proven experience managing IT incidents and problems in complex environments, including major incident handling. Hands-on experience with SACM processes, CMDB tools, and asset lifecycle management. Excellent communication, coordination, and stakeholder More ❯

About the Role Do you have excellent interpersonal and communication skills? Are you great at building relationships and interacting with stakeholders? If so, we're looking for a Senior Service Lead to join our team here at EDF in our Enterprise IT team! The Opportunity As a Senior Service Lead at EDF, you'll be responsible for ensuring … contract changes in accordance with agreed business requirements. You will work in collaboration with Enterprise IT Product Teams, multiple partners, multiple customer representatives and multiple agile teams to ensure service management best practice is built into all services and products offered and to continuously improve service reliability across enterprise-wide strategic platforms. Pay, benefits and culture Alongside … to succeed. That's why we support you to pursue a career that's unique to you. Because success is personal. What you'll be doing As a Senior Service Lead you will champion your respective Business Unit's objectives, understand the key business processes and regulatory controls, what drives them, what their goals and operational targets are and More ❯

of cyber security threats, supporting our members and customers in improving their digital resilience. Our products and services are currently organised into five principal groups: Protective services, Professional services, Service Team, Product Team, and Architecture and engineering team. We have just launched our Security centre (SOC) service, which includes endpoint detection and response (EDR), Security Information and Event … Management (SIEM) capability and 24x7 security event monitoring. The Security Services Team includes network, SIEM and SOC focused services, service development, transition and delivery. This is where this role sits. About the role: As Jisc's Cyber security service manager, you will be responsible for service management activities in the delivery of the security operations … guiding customers through the complex on-boarding journey in an effective and timely manner, whilst meeting or exceeding customer expectations. You will work collaboratively with the senior and lead service managers to always ensure successful and fully resilient delivery of service. You will also work closely with other technical teams across cyber and cloud who are intrinsically involved in More ❯

Service Management Business Analyst Rate - up to £525 overall assignment rate to umbrella. Location - Bristol or York 2/3 days per week hybrid working Duration - Initial 6-month contract. Sanderson have partnered with a leading financial services organisation who are looking for a seasoned Business Analyst with extensive experience in service management to join them … on an initial 6-month contract. This person will be responsible for service risk, control, supply and governance. Project This will be working on a large-scale integration project which is set to run for more than 2 years. Skills Experience with all aspects of service management. Experience within the financial services industry is a MUST. An understanding More ❯

Network infrastructure -e.g- Switches, Routers, Firewalls. Cisco Switch/Router console commands, setting up network test equipment for RFC 2544 testing + handling fibre optic cabling. ALM Test case management, Defect Management, Reporting ALM testing ( Application Lifecycle Management) testing. Importing test cases, test case management, collecting test execution evidence, reporting execution and defect management in … ALM. Test phases purposes: Unit, System Integration, Functional, Non-Functional, Disaster recovery, Operation Acceptance testing - OAT) Using StableNet Network and Service Management tools. Interpreting Network infrastructure design from HLD/LLD + understanding Data Centre operating procedures. Telecoms/National Network Infrastructure domain/Utility Gas & Electric experience preferred JBRP1_UKTJ More ❯

We're currently partnered with one of the UK's fastest growing organisations, who have undertaken a groundbreaking, large scale transformation! Your role as Retail Service Manager will be to manage the overall technology service delivered to the internal retail team and other associated business areas. Salary: up to £70,000 + benefits Location: West London (Hybrid Working … You'll bring together end-to-end technical delivery teams and foster collaborative ways of working to deliver first-class solutions, ensuring a service that is Fit for Purpose and meeting the needs of the business. Key Responsibilities: To build and maintain the service relationship between Retail Technology and its stakeholders across the business. Define, agree, and manage … service level agreements (SLAs) and operational level agreements (OLAs) for services. Report on the quality of the service provided, including outsourced services provided by suppliers including Scientific Games and Vodafone, based on transparent KPIs. Manage the operational budgets for outsourced services, including those provided by Scientific Games and Vodafone Working with the Supplier Relationship Manager, define, agree, and More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement. Carrying out preventative maintenance as per manufacturer guidelines and service management recommendations. Communicating effectively with customers More ❯

DHSC) to provide and upgrade emergency communications for UK ambulance services. ARP has a team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.They are based all over the country to support the successful delivery and maintenance of a £460m programme of work.The aim of ARP is to implement new technology that … provides innovation and enhances patient care with the latest equipment.ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN). ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities.The Services include … data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance, and replacement, which plays a key role in enabling effective response to critical life-threatening incidents. Job description Job responsibilities For further information about this role More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation … and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service More ❯

culture of accountability, performance, and collaborative problem-solving. Technical Strategy & Delivery Oversee the design, development, and deployment of M365 applications that support business functions like field services, operations, asset management, and corporate services. Lead integration efforts with other enterprise platforms Stakeholder & Product Alignment Work closely with business units, product owners, and enterprise architects to define user needs and ensure … and Agile frameworks such as Scrum and SAFe will be highly valued. Additionally, experience integrating Microsoft 365 solutions with legacy systems or field operations tools, along with knowledge of service management platforms like ServiceNow, would be advantageous. If this sounds like you, we'd love to hear from you! Closing date for applications: 24.08.2025 Location: Flexible/Home More ❯

Development and MOD Capability Integration Technical expertise across: VMware Horizon, ESXi, vCentre, vSAN Microsoft Server (), Windows 10, Exchange, SQL, Skype, Group Policy Linux-based VDI solutions Experience with MOD service management tooling and ITIL Strong communication and analytical skills, with the ability to engage diverse technical and non-technical audiences. Security certifications and experience with accredited secure solutions More ❯

Capability Integration Technical expertise across: VMware Horizon, ESXi, vCentre, vSAN Microsoft Server (Apply online only , Windows 10, Exchange, SQL, Skype, Group Policy Linux-based VDI solutions Experience with MOD service management tooling and ITIL Strong communication and analytical skills, with the ability to engage diverse technical and non-technical audiences. Security certifications and experience with accredited secure solutions More ❯

Business Analyst Join a global information management leader at the forefront of digital transformation. As part of a specialist consulting team, you’ll work closely with enterprise and government clients to shape how technology supports their operations — all while driving real-world outcomes through smart, structured business analysis. Role Overview: Location: Hybrid, London or Gloucester Package: Competitive salary + … adjusting interventions as needed Supporting ongoing reporting, risk assessment, and governance activity Main Skills Needed: Proven Business Analysis experience across IT transformation programmes Strong knowledge of ITIL frameworks and service management principles Comfortable working in agile environments and contributing to operating model design Excellent stakeholder management and communication skills Experience supporting secure or government-led programmes Confident More ❯

risk analysis, documentation, and remediation planning. Ability to manage complex integration projects across diverse environments. Excellent stakeholder communication and coordination across business and technical teams. Familiarity with IT governance, service management, and regulatory requirements (e.g., healthcare compliance, where applicable). Strong analytical and problem-solving capabilities. Robert Half Ltd acts as an employment business for temporary positions and More ❯

with a supportive, inclusive, and socially active engineering team What we're looking for: Active SC Clearance Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯