1 to 25 of 34 Remote/Hybrid Service Management Jobs in the South West

Service Delivery Manager – Defence - Urgently Hiring Location: Corsham (Hybrid) Salary: Up to £65,000 + Excellent Company Benefits + YEARLY TAX FREE BONUS Security Clearance: Must hold SC as a minimum and be eligible for DV We are supporting a Defence focused organisation in Corsham that is looking … experienced Service Delivery Manager to take ownership of their IT Service Management function. This is a key leadership role where you will shape how services are delivered across the business and ensure that their internal systems and programmes receive a consistent high quality service. This position ...

Service Delivery Manager – Defence - Urgently Hiring Location: Corsham (Hybrid) Salary: Up to £65,000 + Excellent Company Benefits + YEARLY TAX FREE BONUS Security Clearance: Must hold SC as a minimum and be eligible for DV We are supporting a Defence focused organisation in Corsham that is looking … experienced Service Delivery Manager to take ownership of their IT Service Management function. This is a key leadership role where you will shape how services are delivered across the business and ensure that their internal systems and programmes receive a consistent high quality service. This position ...

your chance to join that team and use your skills to help save lives every day. The role Were building a dependable, modern data service so RNLI data users can trust the information they use to make decisions quickly and safely. As Lead Data Support Analyst, youll … operation function for our data estate. Youll lead our L1/L2 Data Service Desk, set service standards and SLAs, and drive continuous improvement so outages reduce and recoveries are faster. Youll steward major incident recovery for data services and turn lessons into robust runbooks, knowledge articles ...

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

live in the Salisbury area with recent 1st Line Support Engineer, Helpdesk analyst, Service desk, Desktop Support experience with a good knowledge of ITILv.3/v.4 To work in an SC Security Cleared environment. You will currently hold SC/DV Clearance, or be eligible to undertake. The client … South West. MUST LIVE WITHIN NO MORE THAN AN HOURS COMMUTE TO SITE Rate 220pd Inside IR35/Umbrella ASAP, 6 months initially IT Service Desk Analyst, Helpdesk Engineer, First Line Support- Windows 10 required by our services client based near Salisbury, Wiltshire. Commutable from Devizes, Basingstoke, Andover, Bath ...

configuration, maintenance, and the smooth operation of critical technologies. From installing, configuring, and testing environments to ensuring day‐to‐day patching, monitoring, and performance management, you’ll keep everything running at peak capacity and compliance. You’ll monitor the environment to get full visibility into performance and availability, producing … reviews, reports, and audit logs that demonstrate service quality. You’ll collaborate with Group IT to resolve escalations, support disaster recovery testing, and provide audit evidence, all while driving continual service improvement. With a customer‐centric approach, you’ll embrace IT Service Management practices, optimise infrastructure ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks and ensure … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks and ensure … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks and ensure … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks and ensure … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks and ensure … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks and ensure … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks and ensure … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: Manage internal coordination and external suppliers, overseeing service delivery and supplier performance . Act as first point of contact for IT-related queries across the organisation. Coordinate internal IT tasks and ensure … liaise with business units to understand needs. Maintain good security practice awareness in day-to-day operations. Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional ...

meet complex business and operational needs. Maintain operational health across availability, performance, security, patching, backup/restore and resilience. Work closely with technical teams, service management and vendors to resolve high-impact incidents and deliver changes. Produce documentation, standards and operational procedures to support audit and governance. Participate … contract with a mix of BAU and project-based platform improvement. The team environment is collaborative, with scope to lead on technical decisions and service enhancement. ...

tooling. Key Responsibilities: Implement and maintain standardised operating procedures for deployment, configuration, and testing. Automate manual tasks and deployment processes. Maintain version-controlled configuration management (Terraform, Ansible, or similar). Keep virtual machine and service configurations documented and up to date. Support automated testing (unit, integration, regression). … documentation in line with standards. Collaborate with engineers, developers, and operational teams to deliver high-quality services. Provide customer support and record activities in service management tools. Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need ...

tooling. Key Responsibilities: Implement and maintain standardised operating procedures for deployment, configuration, and testing. Automate manual tasks and deployment processes. Maintain version-controlled configuration management (Terraform, Ansible, or similar). Keep virtual machine and service configurations documented and up to date. Support automated testing (unit, integration, regression). … documentation in line with standards. Collaborate with engineers, developers, and operational teams to deliver high-quality services. Provide customer support and record activities in service management tools. Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need ...