Service Management Jobs in the South West

Service Management
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 30 April 2025, comparing them to the same period in the previous two years.

6 months to
30 Apr 2025
Same period 2024 Same period 2023
Rank 71 139 134
Rank change year-on-year +68 -5 -31
Permanent jobs citing Service Management 119 171 154
As % of all permanent jobs advertised in the South West 3.40% 1.86% 2.23%
As % of the Processes & Methodologies category 3.69% 2.21% 2.36%
Number of salaries quoted 64 125 104
10th Percentile £29,750 £26,500 £28,000
25th Percentile £33,938 £32,000 £31,250
Median annual salary (50th Percentile) £52,500 £46,958 £41,000
Median % change year-on-year +11.80% +14.53% -8.89%
75th Percentile £62,500 £62,200 £57,500
90th Percentile £68,568 £72,500 £66,750
England median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

All Process and Methodology Skills
South West

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 3,225 7,732 6,517
As % of all permanent jobs advertised in the South West 92.27% 84.15% 94.45%
Number of salaries quoted 1,912 5,553 3,658
10th Percentile £27,500 £28,500 £30,500
25th Percentile £37,500 £37,500 £39,213
Median annual salary (50th Percentile) £52,600 £50,500 £52,500
Median % change year-on-year +4.16% -3.81% +5.00%
75th Percentile £64,906 £65,000 £68,750
90th Percentile £78,750 £80,000 £81,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Management
Job Vacancy Trend in the South West

Job postings citing Service Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Management in the South West

Service Management
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Management in the South West.

Salary trend for Service Management in the South West

Service Management
Salary Histogram in the South West

Salary distribution for jobs citing Service Management in the South West over the 6 months to 30 April 2025.

Salary histogram for Service Management in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +48 44 £60,000 +41.18% 10
Wiltshire +30 36 £52,500 +5.00% 14
Gloucestershire +68 20 £48,250 -16.09% 14
Devon +30 15 £31,500 -32.92% 2
Dorset +38 2 £70,000 +110.53% 1
Cornwall +9 1 £57,500 - 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (25.21%) Oracle Application Server
2 7 (5.88%) nginx
3 3 (2.52%) Microsoft Exchange
3 3 (2.52%) SharePoint
4 2 (1.68%) Confluence
5 1 (0.84%) Apache
Applications
1 4 (3.36%) Microsoft Office
2 1 (0.84%) Weka
Cloud Services
1 14 (11.76%) AWS
2 13 (10.92%) Azure
3 11 (9.24%) Microsoft 365
4 8 (6.72%) Amazon CloudWatch
4 8 (6.72%) AWS CloudTrail
5 4 (3.36%) SaaS
6 3 (2.52%) Azure ExpressRoute
6 3 (2.52%) Entra ID
6 3 (2.52%) IaaS
7 2 (1.68%) Power Platform
8 1 (0.84%) OpenShift
8 1 (0.84%) WhatsApp
Communications & Networking
1 8 (6.72%) Remote Desktop
2 7 (5.88%) Firewall
3 5 (4.20%) LAN
3 5 (4.20%) WAN
3 5 (4.20%) Wi-Fi
4 4 (3.36%) SD-WAN
5 3 (2.52%) MPLS
5 3 (2.52%) Network Security
5 3 (2.52%) TCP/IP
5 3 (2.52%) Unified Communications
5 3 (2.52%) VPN
6 1 (0.84%) InfiniBand
6 1 (0.84%) WLAN
Database & Business Intelligence
1 32 (26.89%) Data Warehouse
2 30 (25.21%) Enterprise Data Warehouse
2 30 (25.21%) Oracle Reports
3 6 (5.04%) Amazon RDS
3 6 (5.04%) MariaDB
4 3 (2.52%) Azure SQL Database
4 3 (2.52%) SQL Server
5 2 (1.68%) Power BI
Development Applications
1 13 (10.92%) JIRA
2 1 (0.84%) Bitbucket
2 1 (0.84%) Git
General
1 69 (57.98%) Social Skills
2 36 (30.25%) Finance
3 32 (26.89%) Analytical Skills
3 32 (26.89%) Military
4 30 (25.21%) Organisational Skills
5 15 (12.61%) Manufacturing
5 15 (12.61%) Retail
6 7 (5.88%) Banking
6 7 (5.88%) Private Banking
7 2 (1.68%) Marketing
7 2 (1.68%) Telecoms
8 1 (0.84%) Aerospace
8 1 (0.84%) Electronics
8 1 (0.84%) Law
8 1 (0.84%) Local Government
8 1 (0.84%) Public Sector
Job Titles
1 19 (15.97%) Analyst
2 18 (15.13%) IT Manager
3 14 (11.76%) Service Analyst
4 12 (10.08%) Technical Manager
5 10 (8.40%) Database Engineer
5 10 (8.40%) Release Manager
6 8 (6.72%) 2nd Line Support
6 8 (6.72%) Change and Release Manager
6 8 (6.72%) Change Manager
6 8 (6.72%) IT Change Manager
7 7 (5.88%) Administrator
7 7 (5.88%) Service Manager
8 6 (5.04%) Security Manager
8 6 (5.04%) Service Desk Analyst
9 5 (4.20%) IT Services Manager
10 4 (3.36%) IT Engineer
10 4 (3.36%) Systems Administrator
11 3 (2.52%) Business Analyst
11 3 (2.52%) IT Security Manager
11 3 (2.52%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 2 (1.68%) .NET
1 2 (1.68%) Leaflet
1 2 (1.68%) React
1 2 (1.68%) Web Services
2 1 (0.84%) .NET Core
2 1 (0.84%) ADO
2 1 (0.84%) Ajax
2 1 (0.84%) AngularJS
2 1 (0.84%) Apache NiFi
2 1 (0.84%) CSS
2 1 (0.84%) EDI
2 1 (0.84%) HTML
2 1 (0.84%) LDAP
2 1 (0.84%) Node.js
2 1 (0.84%) XML
Miscellaneous
1 10 (8.40%) CMDB
1 10 (8.40%) Management Information System
2 2 (1.68%) CSOC
2 2 (1.68%) Onboarding
2 2 (1.68%) Security Operations Centre
2 2 (1.68%) Self-Motivation
3 1 (0.84%) Linux Command Line
3 1 (0.84%) Product Ownership
3 1 (0.84%) Social Media
Operating Systems
1 14 (11.76%) Windows
2 5 (4.20%) Linux
3 3 (2.52%) Windows 10
3 3 (2.52%) Windows Server 2016
3 3 (2.52%) Windows Server 2019
4 1 (0.84%) Apple iOS
4 1 (0.84%) Mac OS
4 1 (0.84%) Red Hat Enterprise Linux
4 1 (0.84%) Windows Server
Processes & Methodologies
1 90 (75.63%) ITIL
2 48 (40.34%) ITSM
3 45 (37.82%) Agile
4 44 (36.97%) DevOps
5 35 (29.41%) Business Analysis
6 34 (28.57%) Customer Experience
7 32 (26.89%) Data Management
7 32 (26.89%) Problem-Solving
7 32 (26.89%) Service Delivery
8 31 (26.05%) Data Modelling
9 30 (25.21%) Analytics
9 30 (25.21%) Data Integration
10 26 (21.85%) Customer Service
11 24 (20.17%) Continuous Improvement
12 22 (18.49%) Configuration Management
13 15 (12.61%) Change Management
14 14 (11.76%) Process Improvement
15 12 (10.08%) Coaching
16 11 (9.24%) Project Delivery
17 10 (8.40%) Incident Management
Programming Languages
1 5 (4.20%) SQL
2 3 (2.52%) PowerShell
3 2 (1.68%) Bash
3 2 (1.68%) C#
3 2 (1.68%) JavaScript
3 2 (1.68%) Python
4 1 (0.84%) TypeScript
Qualifications
1 35 (29.41%) DBS Check
2 13 (10.92%) Security Cleared
3 12 (10.08%) NVQ Level 3
3 12 (10.08%) NVQ Level 4
4 10 (8.40%) Degree
5 9 (7.56%) ITIL Certification
5 9 (7.56%) Microsoft Certification
6 8 (6.72%) DV Cleared
6 8 (6.72%) MCITP
6 8 (6.72%) Network+ Certification
6 8 (6.72%) SC Cleared
7 7 (5.88%) CISM
7 7 (5.88%) CISSP
8 6 (5.04%) BPSS Clearance
9 4 (3.36%) AWS Certification
9 4 (3.36%) AWS Certified DevOps Engineer
9 4 (3.36%) Azure Certification
9 4 (3.36%) Computer Science Degree
9 4 (3.36%) ITIL Foundation Certificate
10 2 (1.68%) Cisco Certification
Quality Assurance & Compliance
1 20 (16.81%) SLA
2 8 (6.72%) QA
3 5 (4.20%) GDPR
4 4 (3.36%) NIST
4 4 (3.36%) PCI DSS
5 1 (0.84%) Cyber Essentials
5 1 (0.84%) ISO/IEC 27001
System Software
1 7 (5.88%) Active Directory
2 3 (2.52%) VMware ESXi
2 3 (2.52%) vSphere
3 1 (0.84%) Hyper-V
Systems Management
1 3 (2.52%) Microsoft Intune
1 3 (2.52%) Terraform
2 2 (1.68%) Kubernetes
2 2 (1.68%) SCCM
3 1 (0.84%) Ansible
3 1 (0.84%) FortiGate
3 1 (0.84%) Single Sign-On
Vendors
1 30 (25.21%) Oracle
2 15 (12.61%) ServiceNow
3 11 (9.24%) Microsoft
4 7 (5.88%) Avaloq
5 4 (3.36%) Cisco
6 3 (2.52%) CheckPoint
6 3 (2.52%) Citrix
6 3 (2.52%) Extreme Networks
6 3 (2.52%) SolarWinds
6 3 (2.52%) VMware
6 3 (2.52%) Zscaler
7 2 (1.68%) Juniper
8 1 (0.84%) Aruba
8 1 (0.84%) Dell
8 1 (0.84%) IBM
8 1 (0.84%) IBM Sterling
8 1 (0.84%) McAfee
8 1 (0.84%) Red Hat
8 1 (0.84%) SAP
8 1 (0.84%) Sophos