Service Delivery Manager
- Hiring Organisation
- Kleboe Jardine Ltd
- Location
- Bristol, UK
- Employment Type
- Full-time
deliver role of 'trusted advisor' for assigned customers Ensure all identified sales opportunities are progressed as appropriate to a member of the Sales team Skills and experience Essential Understanding and experience of Service Management practices is required At least ITIL foundation certified Strong service attitude and aiming to build … implementation of service improvement activities Experience of managing SLA's and KPI's Experience in problem management and change management Ability to demonstrate exceptional interpersonal skills and able to develop lasting working relationships with clients and colleagues Ability to analyse data and create reports Highly organised, able to plan ...