14 of 14 Remote Support Engineer Jobs in the South West

Job Title: Support Engineer Job Type: Hybrid Work Type: Permanent Hours: 37 hrs/wk Industry: Advanced Manufacturing/Defence Job Location: Cheltenham Salary: £38,000 to £43,000 per annum + Annual Bonus Profile – Support Engineer Our client is a leading provider of software, equipment and service solutions to technically challenging sectors around the globe. … Duties – Support Engineer • Visit Customer sites to conduct investigations and repairs on company and third-party equipment • Research and identify solutions to software and hardware issues • To review customer returns to ascertain the level of repairs required, • Advise colleagues and management of findings, repair work and operational status of equipment, and perform actions to repair and test items … which will allow their return to service. • Support the installation and commissioning of equipment at the Customers facility, whether in the UK or Overseas • Provide Technical Support of legacy and newly introduced training equipment Experience/Qualifications – Support Engineer • Relevant engineering qualification • Competency in both hardware and software • Ability to read and interpret engineering schematics • Knowdge More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

World Class Defence Organisation based in Bristol is currently looking to recruit a C++/Linux Software Product Support Engineer subcontractor on an initial 6 month contract. The role can be worked on a 4 day week basis (Monday to Thursday) but due to the nature of the role, the position will need to be based onsite. This … role would suit a candidate who comes from a strong C++ Software Engineer background. Job Title: C++/Linux Software Product Support Engineer Rate: £68.00 per hour Overtime Rate: Hours worked over 37 hours per week will be calculated at time and a quarter Location: Bristol Hybrid/Remote working: The role can be worked on a … be based onsite. Contract: 37 Hours per week Duration: 6 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) C++/Linux Software Product Support Engineer Job Description: Were a driven team with a passion for software and its successful deployment in battlespace Command and Control (C2) weapon systems. We work on technology More ❯

Poole 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or … days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer environments. Collaborate with … internal resolver teams and escalate where needed to meet SLAs and KPIs. Provide an exceptional support experience via email, phone, and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota More ❯

2nd Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £35,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 3 years' experience in a similar IT support role Experience using service desk tools and remote support … admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process … UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 2nd Line Support Engineer (Cloud) on a permanent basis. The role would be excellent for a dynamic, customer-facing individual with strong IT support experience, excellent problem-solving skills and More ❯

2nd Line IT Support Engineer Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £33,000 + Benefits Excellent opportunity for an experienced IT Support Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no two days are … IT environments. This organisation is a well-established MSP with a strong reputation for delivering reliable and innovative IT solutions. They pride themselves on offering clients first-class technical support, while also giving employees the tools, training, and autonomy to develop their careers in a supportive and fast-paced environment. In this role, you'll provide 2nd line IT … support across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel to client sites, including Cirencester (around twice per week) and Salisbury (around three times per month). You'll need to be based within commutable distance of Chippenham (such as Swindon, Bath or Trowbridge More ❯

1st Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service Desk Act as … first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing … UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 1st Line Support Engineer (Cloud) on a permanent basis to join their busy service desk team that is on a successful growth path. This role involves providing first-line IT support More ❯

Are you a London based BMS Engineer that's fed up with travelling all day every day? If so then I am looking to fill an excellent role with a growing Systems House who are looking for an experienced addition to one of their major contract's Static Support team. They see themselves as a friendly … can do attitude team who go the extra mile to get the job done well, every time. What am I looking for: I am looking for a dedicated BMS SupportEngineer who has a desire to build a good working relationship with the client, hasa great aptitude for problem solving and excellent communication skills who is competent with Trend 963 and … in Central London. You will be home based and partially mobile as there are several buildings in the local area. What the role requires The role of Static BMS Support Engineer will require you to undertake the following responsibilities on a day-to-day basis Pre planned maintenance Reactive Breakdowns Small Project Works Software modifications Graphic page modification More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: 24,000 - 35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯

requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware … build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working More ❯

you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this could be the role for you! What You'll Be Doing: Providing technical support by diagnosing and resolving IT issues for employees across the business. Logging and managing support tickets, ensuring timely resolution in line with IT procedures. Using Microsoft Intune to More ❯

If you are interested in working for a specialised, highly regarded technical support partner, with a small but growing team of systems implementation engineers providing the very best of breed cyber security, systems and networking services, read on! This majority remote role would entail working with technical staff in various UK based clients, and providing technical assessments and ongoing … support of the company’s solutions delivered by their field-based infrastructure engineers. You will already have a demonstrable knowledge of Network and Server Configs, Firewalls (ideally Fortinet), M365, Intune, Entra, Azure, DNS, DHCP, IP subnetting etc. You will gain access to unlimited training and CPD, become an expert in Fortinet and other technologies. As well as opportunities to More ❯