18 of 18 Remote Support Engineer Jobs in the South West

Support Engineer, Poole, £35,000 As a Support Engineer within this leading SaaS provider, you will play a vital role in investigating and resolving issues whilst managing application systems. Working closely with the wider support team, this role is an exciting opportunity to join a growing organisation trusted by customers throughout the UK with a … tens of millions in transaction values annually. With over 90 members of the team, they still operate with an entrepreneurial spirit with a fun and relaxed team culture. The Support Engineer will benefit from 25 days holiday (+ bank holidays), hybrid working, a company funded health plan, free parking, regular team building events, career development and auto-enrolment … in the pension scheme. Support Engineer Responsibilities Investigating and troubleshooting reported issues. Resolving technical issues and managing service desk tickets. Handling inbound telephone calls and emails. Escalating issues and risks. Out of hours support on a rotating basis. Support Engineer Skills & Experience Required Service desk experience in an ITIL-based environment. Application support experience More ❯

Support Engineer £50,000 - 60,000 GBP Hybrid WORKING Location: Bristol, South West - United Kingdom Type: Permanent Role: Support Engineer Salary: £50,000 - £60,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Bristol (Hybrid) - SC Clearance Required to Start Are you a confident and experienced Support Engineer looking to work on technically … complex and highly specialised engineering systems? This is your chance to join a collaborative team focused on delivering critical support across advanced maritime defence platforms - without being tied to a shipyard or base. This opportunity is ideal for a Support Engineer who enjoys providing authoritative input on mechanical and structural systems. Working as part of a close … defence platforms Provide authoritative advice and resolution to live technical issues and queries Interface with internal teams and stakeholders to drive engineering outcomes Participate in platform reviews and technical support meetings Contribute to functional areas such as Design Change, Safety, and Continuous Improvement What you'll bring: Experience as a Support Engineer within a complex, highly regulated More ❯

1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day … customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer Support Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and … Diagnose technical issues and guide customers through solutions. Deliver consistently excellent service while juggling multiple priorities. Maintain calm, clear communicationeven under pressure. Collaborate with technical teams and resolver groups. Support Windows Server environments and troubleshoot basic network/telephony issues. Skills A standout personality positive, patient, and professional. Exceptional communication and customer service skills. A calm, composed approach in More ❯

to Move to Skip to Content Link Select how often (in days) to receive an alert: Location: Devonport, Plymouth, GB, PL2 2BG Onsite or Hybrid: Job Title: In-Service Support Engineer Compensation: Competitive Salary + Benefits Role Type: Full time/Permanent Role ID: SF66439 At Babcock we're working to create a safe and secure world, together … and if you join us, you can play your part as anIn-Service Support Engineer at our Devonport Royal Dockyard site. The Role As an In-Service Support Engineer, you'll have a role that's out of the ordinary. You will connect different aspects of complex system support and stakeholders together. Working in partnership … with other team members you will be responsible to the Through-Life Support Manager. Day-to-day, you'll: Collate and interrogate system data to identify potential improvements utilising DRACAS and Learning from Experience. Coordinate implementation of Through-life Support improvements and corrective actions by liaising with all internal and external Stake Holders. Assist the Through-life Support More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

Move to Skip to Content Link Select how often (in days) to receive an alert: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: Hybrid Job Title: CAFM Senior Support Engineer Role Type: Full time/Permanent Role ID: SF65463 At Babcock we're working to create a safe and secure world, together, and if you join us … you can play your part as a CAFM Senior Support Engineer at our Devonport Royal Dockyard site. The role As aCAFM Senior Support Engineer, you'll have a role that's out of the ordinary. Play a pivotal role in transforming Babcock's Maintenance operations, contributing to the delivery of the Asset Analytics modernisation programme and … infrastructure. Day-to-day, you'll manage and optimise the Computerised Maintenance Management System (CAFM), delivering new projects, continuous improvements, and tailored training to enhance asset maintenance performance and support business objectives across Babcock Devonport. Manage the CAFM across all Babcock Devonport departments. Lead CAFM projects, analysing requirements and recommending cost-effective implementation solutions. Design, manage, and deliver training More ❯

Senior Technical Support Engineer Salary: £55000 - £65000 + Excellent Benefits Location: Cheltenham, Gloucester – Hybrid Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber & Intelligence … who are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play a pivotal … infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you'll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to resolve More ❯

Infrastructure Support Engineer | Azure | O365 | Networking | Cloud-First 3rd Line Escalation | ERP Support | BAU Excellence | Team Culture | Bristol-BasedSR2 is working with a long-term client undergoing a strategic transformation towards a cloud-first model. We're hiring an Infrastructure Support Engineer to serve as a technical escalation point, working closely with two junior engineers … to ensure smooth day-to-day operations across IT infrastructure and enterprise systems.This is a hands-on support role — perfect for someone who enjoys solving problems, mentoring others, and being the calm in the chaos. Culture fit is everything here: they’re after a team player who can support, guide, and collaborate.Key Responsibilities: Act as the 3rd line … escalation point across networking, Azure, O365, and infrastructure issues Collaborate with junior permanent engineers Support BAU activities across cloud infrastructure and on-prem networking systems Troubleshoot and maintain enterprise tooling, with potential exposure to NetSuite ERP Assist in the transition toward a modern, cloud-first operating model Identify and resolve issues proactively across the IT stack — endpoint, access, network More ❯

We're looking for an exceptional IT Support Engineer to help us make a difference to our planet. As our IT Support Engineer the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.This is a voluntary, non-contractual … which processes are optimised. Autonomyin provision ofsupportand working under routine direction with limited discretion. We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster … where in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature - An understanding of supporting hardware, software, and operating systems in a modern Enterprise environment, with examples of your experience in at least four More ❯

Role: Platform Support Engineer Location: Swindon (Hybrid – 3 Days In-Office Per Week) Salary: £30,000 - £37,500 We are looking for a dedicated Platform Support Engineer to ensure the operational health, performance, and security of a hybrid server environment. In this role, you will manage both Windows and Linux platforms , applying patches, enforcing configuration standards … Responsibilities Maintain and monitor hybrid Windows/Linux environments for performance, security, and compliance Apply patching and configuration standards using tools such as SCCM , WSUS , and Red Hat Satellite Support and troubleshoot Active Directory , SQL Server , and critical platform services Develop and manage automation scripts and workflows using Ansible , Terraform , or PowerShell Collaborate with engineering teams to support infrastructure upgrades and issue resolution Contribute to root cause analysis and implement preventative measures Document support procedures and maintain a comprehensive knowledge base Participate in on-call rotations and incident response efforts as needed Critical Skills & Experience Windows Server administration and support Red Hat Enterprise Linux or equivalent Linux server support Configuration and patching using SCCM More ❯

Full Stack Support Engineer (Ruby on Rails, TypeScript/JS, React, Postgres, Linux) Fully Remote (European time zones only) | Full-Time | Up To £80k/$100k per year DOE About Our Client Our client is a young, design-led healthcare technology company helping over 1500 private Doctors across the UK run their practices more effectively and efficiently with … when required, but this is not mandatory as they know some like in-person working and some prefer fully remote. About You Our client is looking for a Senior Support Engineer who thrives on solving real customer problems through hands-on technical work. You'll sit at the intersection of their support, engineering, and data migration teams … and enhancing real-world product issues that impact Doctors and patients. You'll Work On: Investigating and resolving bugs or issues raised by our client's team of Customer Support Specialists. Making small-to-medium feature tweaks (e.g. modifying exports, adjusting logic). Writing Ruby scripts and jobs for post-migration data cleanup or updates. Collaborating withDevelopers and support More ❯

DV Application Support Engineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients … Contract (outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … deployed services with Influx and Grafana. Configure automated alerts to trap problems before they become incidents. Review application logs and respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Root cause analysis and proactive problem solving. The team More ❯

Job Title : Manufacturing IT Support Engineer Location: Onsite Broughton or Filton Contract Type: 6-Month Contract Rate: £360 £380 per day (Inside IR35) Clearance Requirement: UK Passport only Working Pattern: 100% Onsite | MonFri | On-call support on a need basis The Opportunity: Join a high-impact team supporting critical manufacturing applications at one of the worlds leading … and resolution across multiple technical teams Maintain SLA targets and ensure high-quality service delivery Collaborate with SMEs and cross-functional stakeholders Communicate with vendors, OEMs, and business users Support endpoint devices (barcode printers/scanners, MRTs, smart devices) Follow standard ITSM processes: Incident, Change, Problem, Capacity Participate in knowledge transition and shift handovers Must-Have Skills & Experience: Strong More ❯

Hargreaves Lansdown is a leading FinTech company, undergoing a large technology transformation. As part of this journey, we are looking for an End User Support Engineer with considerable experience in supporting a Windows and Mac environment; someone who enjoys working with a variety of technologies and wishes to further their career by helping us achieve HL's mission … services we are offering the end users and contribute to proactive change. Working closely with our 3rd party partner on the delivery of asset life cycle. Occasional overtime to support key office alterations. Occasionally overseeing and managing contractor installations out of core business hours. About You 4 Years previous experience in an IT Technical support role. Excellent knowledge More ❯

razorblue role: We are looking for a Security Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Be the first line of defence: detect, analyse, and respond to real-time security incidents across razorblue and client networks Take the lead in vulnerability management - from scanning and … and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual More ❯

2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to take the next step? Do you enjoy variety – solving issues both remotely and on-site? Looking for a role where your learning and … move. Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What’s on offer: A mix of remote support, office-based teamwork … you will work with: Microsoft 365 and SharePoint Intune and endpoint management Active Directory (security and admin) Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and More ❯

3rd Line Engineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing client base. As a 3rd Line Engineer More ❯

investigations of some of the most complex performance and functional issues they may face. You'll be a member of our Engineering Team working directly with our Level 3 support engineers to learn about our most complex technical issues. This will give you a unique opportunity to become an expert over time across our entire technical base for this … You'll be passionate about our customer's ability to use our software to solve their financial crime challenges. Key tasks: You will be mentored by a senior Staff Engineer so that you can gain a deep understanding of our software across all microservices. Eventually, this will enable to you to become our first port of call in Level … able to fix issues in our system as they arise based on priority and impact by work alongside multiple teams, collaborating with other engineers, product managers, architects, project managers, support staff, UX and QA specialists. You will assist our internal teams as well as our customers as you will have a uniquely broad knowledge of our software. The successful More ❯