2 of 2 Systems Support Jobs in the South West

Do you enjoy helping people get the best out of business systems? We’re looking for a Training & Systems Support Specialist to take ownership of ERP training and user support across multiple teams including engineering, logistics, procurement and finance. This role is ideal for someone who combines strong technical knowledge with the ability to explain complex … system, while also acting as a trusted point of contact for queries and support. Key Responsibilities Design and deliver training sessions tailored to different business areas. Provide hands-on support to system users, troubleshooting and resolving issues. Keep training content up to date as processes evolve. Build strong relationships with internal teams and external software partners. Travel to other … sites in the UK and internationally when required. Step in to support team leadership when needed. About You Qualified in training delivery (e.g. Train the Trainer or equivalent). Confident communicator who can adapt content for a wide range of audiences. Strong understanding of ERP systems and technical workflows. Comfortable working with detail while keeping an eye on More ❯

IT System Support Analyst Permanent Location: Home/Gloucester Salary: £34,000 - £36,000 (+ excellent benefits, flexible hours) We are looking to recruit an IT System Support Analyst for a technology driven public sector organisation based in Gloucester. The System Support Analyst will provide 2nd line technical support across a diverse IT estate, ensuring the … client's office in Gloucester. My client can offer flexible working arrangements. You'll work 37 hours per week, with core hours of 10am-3pm (Monday to Friday) to support collaboration. The remaining hours can be worked flexibly to suit your schedule - for example, you could start earlier and finish at 3pm, or start later and finish later. Key … Responsibilities Deliver 2nd line support in a professional, customer-focused manner, meeting agreed SLAs. Manage and resolve escalated tickets, keeping stakeholders informed throughout. Support system changes, migrations, and upgrades, including testing and controlled releases. Deploy approved hardware and software securely across the organisation. Maintain accurate asset information and create clear technical documentation. Essential Skills & Experience Proven experience in More ❯