1 to 1 of 1 User Journey Map Jobs in the South West

experience for customers and ensure they are at the centre of our design decisions on an ongoing basis. Responsibilities: Design and deliver wireframes, user stories and user journeys for a wide range of devices and interfaces which balance user needs, business goals and technological … Designer in the running of the discovery sessions, creating the appropriate assets to capture requirements, these could include affinity diagrams, empathy maps and user journey maps, etc. Organize and schedule user research sessions and create test plans. Manage user research data repository … wider teams. Develop scenarios to understand the goals/tasks of the user. Create interview scripts and questions. Challenge the status quo with user insight and/or data making proactive use of internal/external sources to priorities necessary user experience improvements for customers. Person more »