11 of 11 User-Centered Design (UCD) Jobs in the South West

pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a service, including people … process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate and iterate on service design concepts. Working closely with user … in service design, designing end-to-end services comprised of multiple digital products and touchpoints, and creating service design artifacts. Strong understanding of user-centered design principles and methodologies. Excellent visual and verbal communication skills, with the ability to effectively present and articulate design concepts. Experience working collaboratively More ❯

Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You … content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public … sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas More ❯

to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You … designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public … sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas More ❯

service can do what they need to do, when they need to do it, in a way that is easy for them. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from design. As a Senior Consultant specialising in … UX you will: Advise clients on how to solve complex problems using interaction/UX design, people-centred design and Agile methodologies Lead multidisciplinary Agile teams to design services that meet identified user needs Advocate inclusive approaches and styles within UX design Build supportive relationships with clients and stakeholders, yet … challenge ideas and manage difficult conversations Key skills required for the Senior UX Designer: Advanced UX design skills, with experience of applying these across different environments Experience of working in multidisciplinary Agile teams to design and deliver user-centred services Experience of mentoring/training other UX designers or MCD teams Strong consultancy and More ❯

assessed during the application process: Proven experience in a talent acquisition or recruitment role with a strong track record of successful hiring outcomes. Experience in hiring for Technology and UCD roles. Ability to quickly build and develop relationships, influence external candidates and internal stakeholders. Comprehensive understanding of the technologies, including AI tools, available within the people profession and how they More ❯

non-London)/Up to £70,000 (London) + Benefits + Relocation Support An award-winning digital consultancy is seeking a Senior UX Designer to join its growing design practice. Renowned for delivering complex, human-centred services across the public and private sectors, this organisation partners with government departments, major institutions, and socially impactful enterprises. With an Agile … approach, they are looking for an experienced consultant who thrives in a collaborative, multidisciplinary environment. This role is perfect for candidates with experience in user-centred design , ideally with exposure to Government Digital Services (GDS) frameworks or similar complex service environments. The Role: As a Senior UX Consultant, you'll shape the future of services that … organisation. Key Responsibilities: Lead Agile teams to create services that are intuitive, accessible, and meet user needs Champion UX best practices, advocating for inclusive and accessible design Translate user research into impactful design decisions Mentor and line manage junior designers, supporting capability growth Build strong relationships with clients and stakeholders, while confidently More ❯

of our learning and development initiatives! About the Role As a Digital Learning & Training Specialist, you will be aligned to our HR&L&D team where you'll design, deliver and manage engaging, high-impact digital learning and training programs that align with PeopleScout's goals. From Learning Management Systems (LMS) and multimedia tools to delivering live virtual … our EMEA teams. While the primary focus of this role is digital learning, delivery of live instructor-led training is also a requirement of this role. Key Responsibilities Design and deploy innovative online courses and resources, collaborating with subject matter experts, clients, and stakeholders to meet employee learning needs. Establish and maintain governance standards for LMS usage, accessibility … support learning, including LMS and content authoring software. Strong digital skills and proficiency in Microsoft Office. Up-to-date knowledge of L&D best practices, including accessibility, user-centered design, and training cycle. Experience in instructional design, needs analysis and training delivery Desirable: Experience managing and administering Learning Management Systems. A portfolio More ❯

do not apply if this is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes … depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

work life balance. DWP. Digital with Purpose. We are looking for Lead Service Designers to join our team in DWP's Working Age Services where you will help design, build and iterate high-quality services - including Universal Credit - that enable working-aged people to access the support they need. In DWP Digital our teams use fresh ideas and … to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead service design for Universal Credit, aligning user needs with departmental objectives, policy outcomes and product strategy. Lead and facilitate collaboration across teams and programmes to define and evidence led … service design concepts. Engage senior stakeholders and influence decision-making and alignment at programme and departmental level. Produce high-quality service design artefacts to communicate your approaches, ideas and recommendations. . Promote best practice and build a strong, open design culture across the teams you work with. Mentor designers and support capability building within More ❯

services firm? The Role: We're working with a prestigious professional services firm undergoing a major technology evolution. They're seeking an experienced Enterprise Architect to lead the design and delivery of innovative, scalable solutions that modernise legacy systems, reduce technical debt, and empower their employees to deliver world-class services. You'll work closely with internal stakeholders … across internal and client-facing platforms. Lead the firm's technology strategy, aligning architecture with long-term business goals. Enable the business to become data-driven through the design and delivery of BI and data solutions Champion innovation and foster a culture of continuous improvement. Collaborate across departments to ensure seamless integration and user-centric design. More ❯

services firm? The Role: We're working with a prestigious professional services firm undergoing a major technology evolution. They're seeking an experienced Enterprise Architect to lead the design and delivery of innovative, scalable solutions that modernise legacy systems, reduce technical debt, and empower their employees to deliver world-class services. You'll work closely with internal stakeholders … across internal and client-facing platforms. Lead the firm's technology strategy, aligning architecture with long-term business goals. Enable the business to become data-driven through the design and delivery of BI and data solutions Champion innovation and foster a culture of continuous improvement. Collaborate across departments to ensure seamless integration and user-centric design. More ❯