2 of 2 Case Management Jobs in South Yorkshire

Ensure high-quality triage, investigation, and response aligned to SOC processes Drive team development through training, coaching, and technical mentoring Ensure accurate and timely case management (HALO) and delivery against SLAs Technical Leadership & Continuous Improvement Provide expert guidance on threat detection, incident response, and threat hunting Lead escalations ...

Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing ...