2 of 2 Remote Case Management Jobs in South Yorkshire

secretarial support including all typing of documents, including letters, emails, and patent specifications. - Managing own and team inboxes, processing emails and post (both hard copy and electronic), updating our case management system, and acknowledging receipt where appropriate. - Accurate and daily maintenance of computerised case management system, including following workflows and generating standard correspondence from templates, and … The ability to manage an attorney's emails, judge urgency, and action as required. - Good Microsoft package skills, particularly Outlook, Word and Excel (essential), with ideally an understanding of case management systems and experience in following/generating standard procedures and templates for repeat tasks. - The desire to learn and a willingness to become involved. - Ability to work More ❯

required this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity More ❯