4 of 4 Remote Customer Experience Jobs in South Yorkshire

blended working pattern is available. Reporting to the E-Commerce Manager, the successful candidate will be responsible for supporting the smooth operation of the e-commerce platform, optimising the customer experience, and maximizing revenue through various digital channels. Covering Website and Platform Management, Product Management, Customer Experience Management, Analytics and Performance Monitoring. Key Responsibilities Assist in … timelines, deliverables, and resource allocation for the deployment and maintenance of the e-commerce solution Improve e-commerce offerings design and functionality through analytics Monitor e-commerce traffic and customer reviews to gauge responses to updates, new product introductions, and other changes. Person Specification Proven experience in e-commerce, ideally within rail, transportation, or related sectors Strong knowledge … to stakeholder management, both internally and externally Strong analytical skills to analyse e-commerce data and metrics to identify opportunities for growth and improvement and drive decision making A customer-focused approach, with the ability to resolve online enquiries and issues effectively Strong organisational skills with the ability to manage multiple projects A creative, results-driven mindset with attention More ❯

as a single point of contact for our new and existing customers, seeing each request through from initial enquiry to completion. The Account Executive is responsible for providing excellent customer service, communication and coordination. Building strong customer relationships and going above and beyond stakeholder expectations. Hours: Monday to Friday, 8.30am to 5pm or 9am to 5:30pm Hybrid … working after 3 month probation has been successfully completed. 3 Days onsite and 2 days work from home (Salary may be negotiable depending on experience) Key Responsibilities Work as part of the wider client services team to ensure all customers receive the best possible customer experience Assisting the sales team by highlighting new opportunities Communicate with customers … face meetings as and when required Ensure scheduled reports and tasks are completed in full and on time Take direction from Senior Account Managers and Account Managers to support customer and team objectives. Prioritise workload ensuring all requests are dealt with and completed on time Provide keen attention to detail when processing orders and communicating customer requests to More ❯

the Bank’s landscape involving integration, data warehousing, cloud and master data management technologies Work with Business Stakeholders to fully understand their requirements - look for innovative solutions to improving Customer Experience Producing data requirement specifications & process flows (business and data) Creating source to target data mappings including metadata Work closely with delivery teams to ensure they have the … matter expert and consultant, provide coaching, deliver guidance and support for complex projects, ensuring application of best practice (processes and methodologies) reuse and agility We need you to have Experience of translating complex business requirements into quality technical/design requirements Excellent verbal/written communication skills with your peers and business stakeholders Experience in Production of Source … to Target Mappings as well as Production of Logical Data Models to facilitate database design Excellent analytical and problem-solving skills Experience of performing data analysis, preferably using oracle database systems It’s a bonus if you have but not essential Experience using Cloud Technologies (Microsoft Azure, AWS) Understanding of Data modelling and associated technologies Red Hot Rewards More ❯

Product Owner, £ 40000 - 60000 + benefits, Home Based with occasional trips to the office n Nottingham. SaaS technology company. Experience in one of the following a distinct advantage - The energy or utilities sector B2B Product and Pricing knowledge Market leading software technology business is looking to recruit a number of Product Owners. Reporting to the Product Manager you will … manager to translate the roadmap into a backlog of initiatives. Engage with the engineering team to align on approach and implementation. Drive the definition of user journeys and the customer experience, working with your design team to deliver wireframes and UX. Break down the epics into features. Plan and schedule 'Ready for Dev' backlog of stories for the … squad to deliver. Maintain relevant documentation. Work with the Product Manager as required. Skills Required - Ability to analyse complex product requirements Ability to manage multiple projects B2B experience as a Product Owner Excellent communication skills An understanding of the energy or utilities sector an advantage. Previous knowledge working as a product owner. This is a great chance to join More ❯