13 of 13 Remote Customer Service Jobs in South Yorkshire

troubleshoot network equipment, servers, and wireless systems, ensuring that customers receive exceptional service. This is a fantastic opportunity to directly support our customers, manage installations, and deliver high-quality service to businesses across a range of sectors. What's in It for You? A dynamic, varied role : No two days will be the same. From troubleshooting complex network issues … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line … Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or More ❯

systems * Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams * Understanding of anti-virus products, web gateway filtering, and networking concepts * Strong communication, problem-solving, and customer service skills * Ability to work under pressure and prioritize tasks effectively More ❯

Our client is looking to recruit several Customer Service Advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Are you someone that has a wealth of life experience which could help you navigate challenging situations … a family, or the life skills you've built up from years of building relationships with those around you. If so, you have transferrable skills to success in a Customer Service Technical role. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple … router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. We understand that life never stands still, and like most roles, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can More ❯

Job Title: IT Service Desk Team Leader Location: Sheffield, South Yorkshire Salary: £30,000 - £35,000 PLUS 25 Days Holiday (Rising With Service), Vendor Certifications, Private Pension, Private Healthcare, Profit Bonus Scheme, Hybrid Working We are looking for an IT Service Desk Team Leader to join a forward thinking, innovative Managed Service Provider (MSP) in Sheffield. … This is a great opportunity for someone with strong technical expertise and leadership skills to manage a team, drive service improvements, and ensure high-quality support for clients. This is a unique opportunity to join a thriving business, where employees are valued! Responsibilities: Lead and mentor the helpdesk team, ensuring efficient issue resolution Act as an escalation point for … is essential Strong knowledge of Windows Server, Microsoft 365, and Entra ID Experience with networking technologies (firewalls, switches, VPNs) Familiarity with virtualization (VMware, Hyper-V) Excellent problem-solving and customer service skills Previous experience leading or mentoring a team is a plus If you have the technical expertise and leadership skills to excel in this role, apply now More ❯

clients receive expert-level assistance across a range of BC issues. This is a great opportunity for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point … sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to £50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression opportunities into More ❯

accountable, professional, progressive and empowering. About the role The ICT Team supports the whole organisation as well as several external clients by the delivery of a comprehensive ICT support service including a secure, reliable, and accredited ICT infrastructure. The team are also responsible for developing desktop applications and online systems that improve efficiency and make the best use of … available technology to support the front-facing teams. As ourICT Technician, you will support the Service Manager - ICT Infrastructure at a basic technical level, to ensure the organisation operates an efficient, secure, and stable ICT and telephony service which is aligned with the business objectives of the Authority. You will operate the ICT Helpdesk according to established practices … with the organisations data protection policies and procedures. Previous office experience, able to deal with administrative procedures confidently. Able to work with others to achieve objectives and provide excellent customer service. Able to communicate clearly (orally and in writing.) Accuracy and ability to prioritise and organise own workload. Please refer to the Role Profile upon submitting your application. Closing More ❯

as a single point of contact for our new and existing customers, seeing each request through from initial enquiry to completion. The Account Executive is responsible for providing excellent customer service, communication and coordination. Building strong customer relationships and going above and beyond stakeholder expectations. Hours: Monday to Friday, 8.30am to 5pm or 9am to 5:30pm … work from home (Salary may be negotiable depending on experience) Key Responsibilities Work as part of the wider client services team to ensure all customers receive the best possible customer experience Assisting the sales team by highlighting new opportunities Communicate with customers using the most appropriate method of interaction including phone, email and video call Attend face to face … meetings as and when required Ensure scheduled reports and tasks are completed in full and on time Take direction from Senior Account Managers and Account Managers to support customer and team objectives. Prioritise workload ensuring all requests are dealt with and completed on time Provide keen attention to detail when processing orders and communicating customer requests to internal More ❯

for clients across Europe Troubleshoot issues and escalate where needed Assist with software testing and deployment Work with Microsoft technologies in a cloud-based environment Deliver excellent communication and customer service Essential and Beneficial Skills: Basic IT knowledge and willingness to learn Strong verbal and written communication Exposure to software testing, helpdesk, or tech support is a bonus … to have) Benefits: Training and development in specialist cloud software Fully remote with flexible working hours 20 days holiday including bank holidays + 1 extra day per year of service Career progression into a senior role This is a great opportunity for someone at the start of their tech career who's ready to jump in, learn fast, and More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

flexible arrangements and smart hybrid travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate More ❯

We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion for transforming … customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive end-to-end … operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven track record More ❯

robotic and electromechanical systems to clients across aerospace, manufacturing, and advanced engineering sectors. As part of their ongoing expansion, they are seeking a Field Commissioning Engineer to join their Service & Support team. This hands-on role is perfect for someone with strong electrical, PLC, and diagnostic experience who enjoys travel, solving real-world problems, and providing first-class technical … support to clients across the UK and beyond. Key Responsibilities: Commission and support bespoke robotic and automation systems at customer sites Diagnose and resolve electrical, PLC, and software faults in the field Perform on-site modifications, upgrades, and servicing of automation equipment Collaborate with software, workshop, and systems teams to resolve technical issues Deliver excellent customer service … peak performance Document and report technical issues, fixes, and progress throughout project lifecycle Provide emergency breakdown and reactive support when required Support internal system testing and development during quieter service periods Essential Skills & Experience: Strong fault-finding and diagnostic skills (electrical and software) Operational experience with industrial robots (e.g. KUKA, FANUC) PLC experience with Beckhoff, Siemens, or similar (IEC More ❯

experience, helping customers secure the best financial products to suit their needs. Specializing in a range of financial solutions-including loans, mortgages, and insurance-our commitment to innovation and customer service drives us to continually evolve and improve our services. We are looking for a talented Web Developer to join our dynamic web/application development team. As More ❯