Senior Service Quality Manager
- Hiring Organisation
- Undisclosed
- Location
- Sheffield, England, United Kingdom
compliance with region’s regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical … experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with ...