2 of 2 Remote/Hybrid German Language Jobs in South Yorkshire

German Speaking Technical Support Advisor Permanent - Remote - £25,000 - £28,500 We're looking for a fluent German and English speaking Technical Support Advisor to join our growing support team. In this role, you'll provide first-line technical support via phone, live chat, and SMS, helping customers … resolve technical issues quickly and professionally. You'll manage customer accounts, support new customer onboarding, translate communications and documentation between English and German, and work closely with colleagues to maintain excellent service standards. What we're looking for: Fluent German and English (written and spoken) Customer service experience ...

environment. You will work from home, with occasional travel to our Sheffield office for team meetings and training. If you are fluent in both German and English and have a passion for delivering excellent customer service, we would love to hear from you. Key Responsibilities Provide first line technical … line with company processes Administer customer accounts and support the sign-up process for new customers Translate written and verbal communications between English and German to support customers and internal documentation Monitor and manage third-party SLA breaches, ensuring appropriate follow-up Handle service abuse management and contribute ...