3 of 3 Remote Incident Management Jobs in South Yorkshire

within a timely manner to allow us to drive SLA performance. You’ll be accountable for ensuring high priority incidents are picked up and handed over to our Major Incident Management team to reduce our customers degradation or outage time. Ensure that reported faults and Service and requests are responded to in line with SLAs and all Company … effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently Take good care of all Company supplied tools and equipment Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings of a Service More ❯

within a timely manner to allow us to drive SLA performance. ~ You’ll be accountable for ensuring high priority incidents are picked up and handed over to our Major Incident Management team to reduce our customers degradation or outage time. ~ Ensure that reported faults and Service and requests are responded to in line with SLAs and all Company … effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently ~ Take good care of all Company supplied tools and equipment ~ Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings of a Service More ❯

within a timely manner to allow us to drive SLA performance. ~ You’ll be accountable for ensuring high priority incidents are picked up and handed over to our Major Incident Management team to reduce our customers degradation or outage time. ~ Ensure that reported faults and Service and requests are responded to in line with SLAs and all Company … effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently ~ Take good care of all Company supplied tools and equipment ~ Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings of a Service More ❯