2 of 2 Remote Incident Response Jobs in South Yorkshire

SOC Manager

Hiring Organisation
Oscar Associates (UK) Limited
Location
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£70,000
KPIs, SLAs and operational targets are met and continuously improved Managing, mentoring and developing SOC analysts to maintain a high-performing team culture Overseeing incident response processes, ensuring issues are escalated, handled and closed effectively Supporting the refinement of SOC processes, reporting, documentation and operational standards Acting … performance and process management A commercially minded approach, comfortable working with KPIs, reporting and wider business objectives Good understanding of SOC tools, processes and incident response workflows Strong communication skills with the ability to work effectively across technical and non-technical teams Exposure to or collaboration with service ...

Seior Service Quality Manager

Hiring Organisation
Experis
Location
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Contract
drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/… with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support ...