Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Ask4.com
a natural leader with a passion for delivering exceptional IT support? Do you thrive in fast-paced environments where coaching and collaboration drive success? Were looking for a First Line Team Leader to join our IT Solutions Team at our Sheffield Head Office. In this permanent role, youll lead and support our First Line Engineers, ensuring they deliver … collaborative and empowering work culture, coaching your team to succeed and driving continuous improvement. Hours of work: Monday to Friday 08:30-17:30 What youll be doing: ?? Ticket Management & Escalation Oversee the main ticket queue, distributing tickets to the team and ensuring timely escalation to the Second Line or Account Managers when necessary. Actively manage urgent tickets … to ensure they meet service level agreements (SLAs). ?? Team Leadership & Accountability Promote a customer first approach, ensuring accountability within the team. Provide day to day linemanagement, including logging absences, handling holiday requests, and organising shifts. Identify and implement training and development plans for First Line Engineers, ensuring continuous learning and improvement. Complete 1-1s More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Certara
required. Work with clients to ensure they receive the expected added value. Work with the consortium/consulting teams to ensure optimal deployment of resources. Work with Certara QSP linemanagement to deliver optimum solutions. Provide general expert technical input across Certara QSP portfolio. Mentor other Certara QSP staff. Certara bases all employment-related decision on merit, taking More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Steel City Interactive
engineering best practices. Excellent communication and documentation skills. Self-driven with a proactive mindset and attention to detail. A genuine passion for games and game development. Prior experience in linemanagement or leading engineering teams. Familiarity with supporting hybrid teams. Experience delivering large-scale tools projects across the full development lifecycle. What we offer Healthy work-life balance More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Homeless Link
You will be responsible for maintaining the back office functions and support service delivery. This will include managing relationships with local suppliers and contracts, system and process design, financial management, ensuring Health and Safety compliance and managing travel and accommodation bookings. You will line manage two administrators and also provide administrative support to the Head of Telephone and … internal customers and meeting visitors to the office. About You You will have: Considerable experience in a client/customer service role and office administration Sound understanding of financial management, ideally including budgeting and forecasting Great customer service and communication skills Fast accurate keyboard skills and experience of using a range of IT tools to carry out your work … including case management systems and databases, Microsoft Office applications, internet and email etc. A working knowledge of Health and Safety legislation and risk assessments Management and negotiation skills Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
focused. Required to have a previous technical background (SDLC - will have been a software engineer/developer earlier in their career) . Delivery focused and Team Leading/People Management required, c £ 65000 - 75000 + benefits. Remote role with one day a month in the office. Excellent and varied Engineering Manager role involving software project delivery, linemanagement, scrum mastery and more. To be considered you will have come from a development background but will not be hands on anymore. People/linemanagement is critical (you will be managing a team of 6-9) as are strong software delivery skills. This great role is for a technology company at the forefront of their industry. … team and enable them to focus on the development of software to external clients. A skilled Scrum Master, you will be software delivery focused and will have people/linemanagement experience. Key Tasks Include - Remove external impediments for the team allowing them to focus on delivery. Manage a team that develop high quality software. Work with the More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly and professional manner. Prioritise, progress … and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. Earn a referral bonus of More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Interface Recruitment UK
carrying out DPIAs and security design assessments. As a senior leader within the organisation's IT function, you will prepare reports for the board on threats and vulnerabilities. People-management will be an element of the role, as you will directly line manage 1 x Security Analyst. While the business promotes a hybrid working culture, given the nature … systems, such as CrowdStrike, from an NDR, threat monitoring, and vulnerability perspective. Exposure to endpoint security across the mobile device space, such as working with MobileIron or similar vendors. Management of 3rd party vendors. In-depth understanding of Information Security frameworks, such as ISO27001. Excellent communication and collaboration skills, with the ability to translate complex security terminologies and ideas More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Tes
environment. Key Responsibilities: Define and lead the pedagogical, curriculum, and assessment framework across Tes teacher training and classroom products Shape instructional design for CPD and e-learning content in line with global best practice Ensure alignment with UK (DfE, Ofsted) and international standards (IB, Australia, etc.) Engage with educators globally to review and refine content for effectiveness and inclusivity … Leverage digital tools and AI to enhance assessment practices Represent Tes externally with education stakeholders and thought leaders Line manage a team of Phase and Subject SMEs, collaborating cross-functionally What will you need to succeed? Qualified Teacher Status (QTS or equivalent) - Required 5+ years' experience in curriculum and assessment development Strong understanding of pedagogical theory and digital learning More ❯