Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Sopra Banking Software Ltd
suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients. Job Description Reporting to the Application Support Team Leader, the successful applicant will be responsible for: Regular contact with the customer (IT and functional teams of the bank), the third parties … of problems already occurred. Completing the procedures at disposal to improve the 1st level resolution. Transferring the incidents to the appropriate resources for further support and investigation. According to your needs and skills, you participate in technical and functional training to improve your knowledge of software and the banking more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Technical Support/Customer Engineer - Rail £30,000 to £37,000 + Hybrid working + 33 Days Holiday + Progression + Great Benefits Doncaster, Yorkshire (Commutable from: Sheffield, Rotherham, Barnsley, York, Scunthorpe, Lincoln) Are you a technical engineer, with rail/engineering experience, looking for a customer … solutions for the rail industry and supply chain. Having done extremely well over the past year they are now looking to add a technical support/customer engineer to their technical division. In this role you will offer technical product/procurement support to key customers and … suppliers, helping to develop new engineering processes for the business. The Role: Technical Support/Customer Engineer Assist customers and suppliers with key issues Regular client liaison Hybrid role - 37 hrs Monday to Friday The Person: Project skills Technical/Engineering background Customer focused Reference Number: 231194 To more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
Development and Cloud SupportEngineer Our client based in Sheffield is currently looking for a Development and Cloud Support Engineer. You will resolve escalated software, hardware, and cloud support requests. Provide high-level technical information to global engineering teams, identify project opportunities, and support the … company's move into hybrid and cloud solutions. Key Responsibilities: Manage technical issues, communicate clearly, and ensure fault resolution. Provide timely, accurate support to internal engineering teams. Reproduce systems for investigations and maintain the hardware support environment. Collaborate with Product Management to prioritize and communicate product issues. Filter … classify, and issue technical release notes, collaborating with development teams. Deploy and support the security software platform based on containerized services. Key Attributes: Excellent communication skills for delivering complex technical information. Analytical mindset for fault diagnostics and process analysis. Ability to work under project deadlines, managing customer expectations. Strong more »