Customer Experience Design Lead
- Hiring Organisation
- Sky
- Location
- Southall, Middlesex, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user ...