IT Technical Lead - MSP
- Hiring Organisation
- Eriban Business Services Ltd
- Location
- Southampton, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £70,000
Improvement Develop and refine SOPs, runbooks, and escalation workflows Improve documentation quality and ensure knowledge is shared Identify opportunities for automation and efficiency gains Skills and Experience Were looking for a proven IT leader ideally from within the MSP arena who can combine technical credibility with strong people management … strategic thinking. Technical Skills Strong understanding of Microsoft 365, Azure AD/Entra, Intune, and Windows and network environments Networking fundamentals (VLANs, firewalls, routing, VPNs) Backup/BCDR technologies Endpoint security and XDR/EDR platforms Virtualization (Hyper-V, VMware) Scripting/automation (PowerShell preferred) Leadership & Soft Skills ...