Account Manager
- Hiring Organisation
- SF Recruitment
- Location
- Southampton, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £42,500 per annum
upselling. Be the first point of contact for escalations related to client/product user queries, payment, tech, and other concerns. Work closely with customer support and in-house teams to ensure that all client interactions are managed according to best standards. Address and resolve client/product user … focusing on retention and satisfaction. Analyse customer insights & feedback to report to the head of client operations, with suggestions for client retention strategies. ...