2 of 2 Remote Customer Service Jobs in Southampton

Provide regular updates to the IT Manager on system status and projects. Follow ITIL-based processes for incident management, problem management, change management, and service level management. Contribute to the development and improvement of IT policies, procedures, and standards. Keep up to date with new and emerging technologies and … technical and non-technical stakeholders. Strong problem-solving skills and attention to detail. Experience with ITIL-based incident management, problem management, change management, and service level management - certification desirable. Excellent customer service and communication skills, both written and verbal. Ability to work under pressure, multitask, and prioritise … workloads. Willingness to travel internationally to service our global offices. IT Systems Administrator, the benefits A collaborative culture of continuous learning to aid progression. 25 days of annual leave plus bank holidays. Pension Scheme. Wellness days. Birthday off after one year length of service. Creative spacious offices with breakout More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well More ❯