6 of 6 Remote Customer Service Jobs in Southampton

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯

evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what they do! Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from … you! To apply for the role of Sage X3 Support Consultant you must have: 1. Customer support experience in resolving software issues 2. Experience of Sage X3 customer support 3. The right to live and work in the UK on a permanent basis About the role Our client is looking for a dedicated Support Consultant to join their … manage support calls effectively, addressing quick wins and urgent issues as they arise Log and maintain accurate, detailed records for all support interactions from start to finish Advocate for customer satisfaction, contributing to retention and long-term business growth Document root causes and resolutions clearly to support knowledge sharing and future troubleshooting Spot recurring issues and work with the More ❯

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

performance-based bonus included Flexible remote working with occasional hybrid travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architect and implement robust Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead technical architecture throughout the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate flows More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Advantage Technician Located: Southampton/Portsmouth (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, Company vehicle, Bonus, Pension plus additional company benefits. About Ricoh: Ricoh is a global technology business. … Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing As a Service Advantage Technician you will be providing customers with a professional and efficient installation, maintenance, and repair services on an increasingly broad range of equipment and devices that Ricoh support … including audio-visual, network devices, servers, routers, smart lockers. Key Accountabilities To provide a technical service to customers, including installation, maintenance, and repair of a wide range of Service Advantage products. To embrace the core Ricoh value of Customer Centricity in ensuring customers receive outstanding service every time. To drive self-improvement and continuous professional development More ❯