Southampton, Hampshire, South East, United Kingdom
Integral UK Ltd
activities of business or technical support or operations. Working with delivery teams and dedicated engineering resource to resolve operational issues quickly ensuring that client SLA/KPIs are achieved. Demonstrate client obsession and work vigorously to earn and keep client trust. Full understanding of Contract SLA and KPI and delivers more »
for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring more »
Southampton, Hampshire, South East, United Kingdom
Matchtech
efficiency and common ways in which processes are optimised, spotting or identifying obvious deficiencies. Resolve user requests to a minimum of the agreed servicelevelagreement, empathising with the end user. Own an issue until a new owner has been found or the problem has been mitigated or resolved. Produce more »
Southampton, Hampshire, South East, United Kingdom
Public Sector
efficiency and common ways in which processes are optimised, spotting or identifying obvious deficiencies. Resolve user requests to a minimum of the agreed servicelevelagreement, empathising with the end user. Own an issue until a new owner has been found or the problem has been mitigated or resolved. Produce more »
Employment Type: Contract
Rate: £175 - £200 per day + umbrella (inside IR35)
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Ambis Resourcing
incidents clearly and concisely Assisting clients via remote login Progressing and resolving clients' problems confidently and effectively Coping under pressure when busy and meeting SLA's Being proactive, friendly, energetic and well organised If you apply your CV will be read by a real human being and if you have more »