3 of 3 Remote Support Technician Jobs in Southampton

I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1st Line Support Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 years experience working as a Support Technician for a Law Firm. Job Title: 1st Line Support Technician Salary: £25,000 - £29,000 Location: Central London (Hybrid - rotating schedule - 2 days in the office one week, followed by 3 days the next week) Industry: Legal Start: ASAP Responsibilities: Provide tech support for … hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors, docking stations, headsets, keyboards). More ❯

Helpdesk Desk Support Technician - Southampton - Permanent I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite – 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. … Key Responsibilities: Provide second Level support to external customers and partners. Answer incoming calls from customers and respond to inbound communication on cases Monitor group email queue to respond to customer issues logged through our web portal. Identify, analyse and resolve customer issues, documenting work in case notes and … articles as well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1st level teams and partner support teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up More ❯

Digital Dental Technician – Training & Support - UK About ESM Digital Solutions ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga … to ensure our customers fully capitalise on the technologies they have invested in. The Role We’re looking for a hands-on digital dental technician to become part of our UK team. The primary focus of this role is the training and support of our digital dental solutions … in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building. Key Responsibilities Deliver training and technical support (onsite and remote) on systems including: CAD/CAM software: 3Shape Dental System and Exocad Roland DG Shape milling machines 3D printers Handle customer More ❯