NICE voice network. This position is responsible for ensuring that the voice & VoIP infrastructure is functioning properly, reliably, efficiently and ensuring customer traffic / services are provisioned and maintained effectively. Because this is both a traditional voice and VoIP position, we are looking for skills that also include … basic data networking. The main duties for this position are: Troubleshooting, Maintenance, Growth of the voice network Building / Installing new customers Perform / Receive escalations from other teams Streamlining the current processes so that we can continue to scale This person must have impeccable customer … global team. How will you have an impact? Lead Voice infrastructure projects, serving as the Subject Matter Expert. Act as the lead Voice / Telephony resource for Sales, Operations, Product, and other teams. Collaborate with colleagues, customers, vendors, and other parties to understand, design, and implement enterprise-wide More ❯
of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such as TCP/IP, HTTP, SFTP, scripting, load balancers, proxies, firewalls, and Relational Databases (MSSQL, Oracle, MySQL). Excellent technical, analytical, and … problem-solving skills for diverse and complex issues in high-pressure, complex, SaaS multi-platform / system / vendor environments. Excellent professional, written and verbal communications skills with the ability to capture all details in written form during conversations. Communication is assertive, articulate, and friendly while … situations, prioritizing your activities appropriately. Superior analytical and problem-solving skills while managing diverse and complex issues in high-pressure, complex, multi-platform / system / vendor environments. Proven ability to utilize, create and update knowledgebase resources in the course of your work. Proven ability to More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
NICE
Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build / configuration. This individual will accept direction from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal … Free, DID: local and international) orders Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build / configuration per product / request Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call … other teams as necessary Interfaces regularly with other internal CXOne Mpower departments such as COGS team: Carrier builds, Carrier testing, Carrier CAC Increase / Decrease, Carrier Disconnects RespOrg / port In and Out, route and provision inbound number services to the NICE CX network through internal More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Business Consultants Group
Strong technical knowledge and hands-on experience in enterprise-level networking, Microsoft Azure, Exchange online and Microsoft Server management. Knowledge of networking protocols (TCP/IP, DNS, DHCP) and tools (Wireshark, Ping, Traceroute). Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms … Python) for automation and troubleshooting. Experience with Unified Threat Management (UTM) Firewalls and other security technologies. Experience with Linux and Linux-based platforms / software. Proven ability to work on infrastructure projects, from conception to completion, with a focus on delivering quality results on time and within budget. More ❯
Southampton, Hampshire, South East, United Kingdom
Deerfoot Recruitment Solutions
of your role. We're looking for prior experience in a mix of the following (not all required); Solid understanding of networking principles (TCP/IP, DNS, DHCP). Experience with network infrastructure (routers, switches, firewalls, access points). Knowledge of wired and wireless More ❯