ITSM Solution Consultant
- Location
- Southampton, England, United Kingdom
maturity, identifying opportunities to improve service delivery. Designing and configuring solutions, including incident management, change enablement, asset and configuration management, and event management. Translating business requirements into practical solutions, identifying operational risks and supporting implementation planning, testing and documentation. Providing ongoing technical guidance, training … support while collaborating with colleagues across Eficode's global teams. Role requirements We're looking for someone who combines technical expertise with a customer-focused mindset and a passion for solving complex challenges. At least 5 years' experience with Jira Service Management or a comparable ITSM platform, such ...