1 of 1 Continuous Improvement Jobs in Southend-on-Sea

for diagnosing and resolving complex IT issues, mentoring 2nd line support engineers, and identifying training and development opportunities. Additionally, you will contribute to the continuous improvement of our IT support framework by developing the Knowledge Base, authoring articles that support internal staff development, and promoting a customer … related to networking, databases, virtualisation, and security. Maintain and optimise enterprise-level IT systems, ensuring high availability and performance. Contribute to IT service improvement initiatives, identifying opportunities for process enhancement. Develop and maintain Knowledge Base documentation for internal training and support purposes. Work closely with IT leadership to More ❯