1 of 1 Customer Insight Jobs in Spalding

Director

Hiring Organisation
Morson Edge
Location
Spalding, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent
delivery, quality assurance, and efficient provisioning. Implement governance processes and performance metrics for the wholesale/enterprise division. Manage risk, compliance, and regulatory issues. Customer Management Serve as a senior point of contact for key wholesale and enterprise customers. Lead contract negotiations, renewals, and major account reviews. Drive customer … driven, collaborative, solutions focused culture. Market Intelligence Monitor industry trends, competitor activity, and emerging technologies (5G, SD-WAN, cloud, edge). Use data and customer insights to shape product roadmap and strategic decisions. Experience 10+ years in wholesale, enterprise, or commercial leadership preferably within telecoms. Proven track record negotiating ...