2 of 2 Remote Customer Service Jobs in St Albans

We have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary of the … IT Service Desk Analyst role Salary: £30,000 - £35.000 doe Location: St Albans - Hybrid 3 days in office with travel to other offices across South East Type of Contract: Permanent Hours: Weekly shift rotation, 8:00am - 4:30pm, 8:30am - 5:00pm, 9:30am - 6:00pm Benefits: 23 days … holiday plus Bank Holidays, generous pension scheme, income protection, enhanced maternity/paternity pay, death in service, health cash plan, Employee assistance programme plus many more! Disclaimer: This role requires some travel to other sites in Milton Keynes, Rickmansworth and London, so a full UK driving licence and car More ❯

strong analytical and communication skills, and the ability to work well with others. You should be a detail-oriented, self-starter with experience in customer support and a passion for systems improvement. The Configuration Specialist plays a crucial role in the analysis, configuration, implementation, maintenance, and support of the … to design, configure, troubleshoot, and maintain the EMR system to meet the needs of our behavioral health environment. Receive user inquiries primarily via Basecamp, Service Desk, and Deskpro regarding configuration changes, product functionality, or issues; research with the user to diagnose the issue and develop creative solutions within established … timelines. Provide excellent customer service, prompt follow-up to user issues, and proactive problem solving. Provide level II support to internal EMR help desk staff. Confirm successful testing of application changes in production and non-production environments. Manage and review UAT testing requirements, assisting with UAT testing monthly More ❯