Support Desk Engineer
St. Albans, Hertfordshire, St Albans, United Kingdom
Connexa Technology Limited
second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. Assist in the setup, configuration, and maintenance of hardware and software systems. Manage and monitor network performance to ensure optimal operation. Perform … Strong knowledge and hands-on experience with Windows Server and Windows OS 10/11. Proficiency in Office 365 administration and support. Experience with VMWare for virtualization and management of virtual environments. Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN. Excellent problem-solving skills … part of a team in a fast-paced environment. Preferred Qualifications: Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Associate (MCSA), or VMware Certified Professional (VCP). Experience with IT service management tools and ticketing systems. Familiarity with remote desktop applications and help desk software. What We more »
Employment Type: Permanent
Salary: £20000 - £30000/annum
Posted: