Service Desk Engineer
St Ives, Cambridgeshire, UK
Hybrid/Remote Options
Hybrid/Remote Options
Cloud People
a Managed Service Provider (MSP) or fast-paced IT service desk Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Good grasp of Windows OS support and basic networking (DNS, DHCP, VPN) Excellent communication and customer service skills Ability to problem-solve, prioritise, and adapt in a busy environment Nice to have: Familiarity with ITSM platforms (Halo, Autotask, ServiceNow) Experience More ❯
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