IT Service Desk Manager
St Neots, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Lifeplus
This also includes any maintenance, updates and suggested process changes to improve productivity. Provide effective leadership and motivation to the team to enable problem solving for all customer requests with the emphasis on a first-time resolution approach, working repeated issues through to problem management if necessary. … ability to innovate and drive service roadmaps Excellent interpersonal and communication skills, including written and presentation skills Be able to demonstrate IT related problem-solving skills and mentor 1st and 2nd Line. Demonstrable technical experience of working in a fast pace IT environment Demonstrable experience of working in more »
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