Project Coordinator - Customer Service Specialist Apprentice
- Hiring Organisation
- ASSOCIATED TELECOM LIMITED
- Location
- Denby House, Stafford Park 1, Telford, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
dynamic, passionate team in the fast-paced world of telecommunications. Develop your skills in a supportive, collaborative environment while contributing to exceptional customer service. If you value collaboration, integrity, and growth, apply now! Role Conduct onboarding calls to obtain an understanding of customers requirements as per their contract Provisioning … orders with relevant KPIs and SLAs Log, categorise and prioritise customer tickets in line with relevant ticket branding and type Updating spreadsheets in line with orders to ensure that deals are tracked accordingly Work closely with the sales team, and other colleagues or distributors, in troubleshooting order problems Work ...