1 of 1 Remote AWS Direct Connect Jobs in Staffordshire

into the Service Operations Technical Architect but will be an integral part to other key departments. The Service Operations Engineer provides comprehensive support for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Key responsibilities involve resolving customer issues via ServiceNow, continuously learning new technologies, automating … business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery … exercises and on-call arrangements is also required. What we are looking for: Essential: Candidates should have an excellent understanding of AWS Cloud services (Cloudformation, EC2, Lambda, DynamoDB, AWS Backup, Amazon Connect) and networking (Direct Connect, VPNs, subnetting, routing, WAFs, VPCs). AWS Solutions Architect Associate certification, Windows Server experience, and disaster recovery experience More ❯