1 to 6 of 6 Customer Experience Jobs in Staffordshire

our websites across all device types with the aim to maximise sales, profit and ensure that our customers visiting the website have the best customer experience. We would love to hear from individuals who have the following skills/attributes: 2 3 years in in similar roles … working with a number of ecommerce platforms, ideally Salesforce Commerce Cloud Strong online retail experience and commercial background Competent in website functionality, online CX, digital marketing, and online merchandising Experience using digital tools and platforms, including Google Analytics, Power BI. Ability to work in a fast-paced business … can and should have the opportunity to reach their potential with us as we work together to Craft a better future. You may have experience in the following roles: eCommerce Coordinator, Online Retail Assistant, Digital Merchandising Assistant, eCommerce Executive, eCommerce Administrator, Digital Marketing Assistant, Website Administrator, Online Sales Assistant more »

growing, market leading, UK manufacturer, operating across the globe including France, Sweden, the Netherlands and many more. Our highly motivated, independent Franchisees provide exceptional customer service by taking Autosmart s first-class vehicle cleaning products to a diverse range of trade customers. Our success lies in the commitment of … our skilled Customer Service Advisors, known for building longstanding customer relationships. We are now looking for an experienced and highly motivated, customer service focused individual to join our team, in a dynamic role, where you will utilise your fluent French speaking and excellent communication skills, to proactively … where your French work will include supporting our French marketing programme , so join us and make a difference from day one. Our French Speaking Customer Service Advisor will: Utilise your exceptional French language skills to create an impeccable end to end customer experience Be the first point more »

of ensuring that the services provided by your team meet the highest standards. Our mission is to support the production IT service, this includes customer-facing products and critical internal systems. You will ensure smooth operations, timely incident resolution and proactive maintenance. Furthermore, quality assurance, process improvements and adherence … it is imperative for you to consider scalability, security and emerging technologies, whilst advocating for investments that enhance efficiency and resilience. Preferred skills and experience Ability to collaborate with stakeholders, advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape … evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health and maintaining service levels. Experience in preparing your team for any scenario such as handling a sudden surge in user requests or responding to critical incidents. Experience working closely with other more »

Role HomeServe are currently recruiting for a Senior Product Owner to join the Digital Delivery Team in Walsall. The successful candidate will have proven experience in reducing demand within an operational/contact centre environment and driving improvements in customer experience. You will be responsible for communicating at more »

with both internal customers and third-party suppliers to collect requirements Production of wireframes and full Process Design Documents when needed as well as customer experience documentation Support customer testing of all new processes and support the UX team to adapt and change processes to better support … customer needs The safe and secure delivery of new and improved digital solutions and system integrations in line with the target dates set out in the Customer and Digital Action Plan Ensuring all solutions are centred around the customer experience as a priority, working with stakeholders … to ensure the benefits for the customer are measurable Embrace and promote the values of the organisation and ensure that the highest standards of conduct and behaviour in line with Council's Code of Conduct, including maintaining awareness and taking action wherever necessary to contribute to the safeguarding of more »

across the organization to ensure that void properties are managed, repaired and let in the most efficient and effective way, minimising cost and maximising customer experience. Job requirements Oversee, monitor and advise all activity around void p... more »