4 of 4 Remote Customer Service Jobs in Staffordshire

Company Description Bravepath Computers is a comprehensive IT service provider specializing in IT recycling, sales, repairs, upgrades, and onsite services. We offer discounted rates for ongoing business retail sales and charities, as well as same-day delivery and installation by our highly rated engineers. Our services include National Cyber Security Centre standard secure data wiping and nationwide coverage. We … time hybrid role for a Sales Specialist, located in Burton Upon Trent, with some work-from-home flexibility. The Sales Specialist will be responsible for generating sales, providing excellent customer service, managing customer relationships, training clients on products, and handling sales management tasks. The role involves frequent communication with clients and potential customers, both in-person and … remotely. Qualifications Strong skills in Communication and Customer Service Proficiency in Sales and Sales Management Experience in Training clients on products and services Excellent organizational and time-management skills Ability to work independently and as part of a team Familiarity with IT products and services is a plus Bachelor's degree in Business, Marketing, or a related field More ❯

providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,400 people across Europe and North … seeking a dedicated Senior Night Shift Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver … driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. Arrange European and domestic travel, including flights, car rentals, and hotels. More ❯

Client This opportunity is with a small-sized organisation in the Utilities and Fintech SaaS industry. The company is known for its innovative solutions and commitment to providing excellent customer service. Job Description Manage the end-to-end customer renewal process efficiently and effectively. Build and maintain strong relationships with existing clients to ensure satisfaction and retention. Prepare … and present renewal proposals to clients, addressing any queries or concerns. Collaborate with the sales and support teams to optimise customer experiences. Identify opportunities for upselling or cross-selling additional products or services. Maintain accurate records of all renewal activities in the company's CRM system. Analyse customer feedback to improve service offerings and processes. Stay updated … on industry trends to provide informed advice to clients. The Successful Applicant A successful Customer Success Manager should have: Proven experience in account management, preferably within the SaaS space with a special interest in Utilities, Financial or Services. Strong interpersonal skills and the ability to build long-term client relationships. Proficiency in using CRM systems and other relevant software More ❯

lead a highly skilled IT function, ensuring the Fund's systems, infrastructure and digital solutions are secure, efficient, and future ready. You will be responsible for delivering high performing, customer focused IT services to colleagues, employers and members, while shaping our digital roadmap for the years ahead. This is a wide reaching leadership role, with accountability for: Driving the … delivering the strategy for automation, AI and emerging technologies. Managing supplier relationships, contracts and strategic IT partnerships. Leading, developing and motivating a high performing systems team to deliver excellent customer service. About you We are looking for a strategic leader with significant senior level IT management experience and a track record of delivering innovative, resilient and customer centred … in IT leadership, ideally within a complex organisation. A proven ability to develop and implement IT strategies aligned to organisational objectives. Excellent knowledge of cybersecurity, information governance and ITIL service delivery. The ability to inspire, develop and manage high performing teams. Strong stakeholder management skills with the credibility to influence at senior levels. Experience in pensions or the wider More ❯