2 of 2 Remote/Hybrid Customer Service Jobs in Staffordshire

Support Team on a temporary basis. This role is ideal for someone who enjoys interacting with others, has strong analytical abilities, and delivers excellent customer service. You will provide support across the Integrated Enterprise Resource System (IERS), which incorporates Financial, HR and Procurement data. You will help resolve functional … support to users via the One Source Helpdesk. Assist in resolving functional issues across the IERS modules (Finance, HR, Procurement). Deliver high-quality customer service and ensure queries are resolved efficiently. Support the One Source Support Lead and Officer in daily operations. Contribute to process improvements ...

experienced Business Analyst is needed for a contract assignment within our Technology and Change team, supporting a specific programme of work in our customer service function. This role will work on a defined project analysing call volumes and demand across our Guest Service Executive team, helping … business to better understand current patterns, pressures and opportunities to improve service delivery and operational efficiency. You will work closely with operational stakeholders and technology colleagues to capture current state processes, analyse data and translate findings into clear, actionable insights. What you will be working on You will ...