5 of 5 Data Manager Jobs in Staffordshire

Senior CRM Data Manager Salary up to £60k plus benefits Join our Digital Marketing team in a pivotal new role that supports Marston's ambition to become the UK's number one local pub company. As Senior CRM Data Manager, you'll play a key role in shaping and executing our CRM strategy -leveraging customer data … digital experiences are aligned with strategic goals. This is a highly cross-functional role, offering the opportunity to make a senior-level impact through a broad skill set, including data analysis, stakeholder collaboration, and vendor management. Key Responsibilities: Devising and implementing the CRM strategy for Marston's, working to understand how we can maximise our 1st party data … value and delivering against key objectives. Play a key role in the development of our customer facing app proposition, ensuring key project milestones are met, and devise a customer data strategy for growth Deliver actionable insights from 1st, 2nd, and 3rd party data to inform campaign planning and performance optimisation as well as leading the development of dashboards More ❯

Data Insights Manager – Contact Centre Stoke-on-Trent £55,000-£65,000 + Bonus + Car Allowance THE COMPANY A major player in the online services industry is investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact … Centre Analytics function, helping to drive operational excellence across a high-volume, multi-channel environment. THE ROLE As Data Insights Manager, you will own the analytics and reporting strategy for the Contact Centre. This is a brand-new role with plenty of autonomy to shape how data is used to drive decision-making and improve performance. Managing … a team of 3 analysts, you’ll work closely with stakeholders across Operations, Workforce Management, Digital, Tech, and QA to ensure the right metrics are being tracked, data is accurate, and insights are driving tangible improvements. The contact centre is significant in scale, with over 2,000 agents and more than 600,000 weekly customer touchpoints – so experience working More ❯

Data Insights Manager – Contact Centre 📍 Stoke-on-Trent | On-Site Only (No Hybrid/Flex) 💰 Up to £65,000 + 10% Bonus + £5K Car Allowance We’re working with a leading business looking to hire a Data Insights Manager to lead their Contact Centre analytics strategy. This is a brand-new role , offering real autonomy … and visibility, reporting directly into the Senior Data Insights Manager. 🔍 What You’ll Own: You’ll be the go-to expert for all things Contact Centre data – identifying trends, tracking performance, and recommending improvements across: Operational efficiency Contact volume & traffic Agent productivity & performance Workforce management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to … provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from data Help drive self-service enablement across the contact centre Manage and develop a team of 3 Analysts (prior management experience ideal, but strong Senior Analysts ready to step up are welcome) 🧠 What More ❯

application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. PURPOSE OF THE ROLE Join the enterprise-wide Data Governance Team at the BBC to be at the heart of our digital future. As a Senior Data Governance Manager (Platform Governance), you will play a key … role in ensuring that the BBC's existing and upcoming data platforms are the best they can possibly be, providing reliable, trustworthy, well-managed, and understood data to the whole organisation. WHY JOIN THE TEAM The Data Governance team is known for positively impacting the quality, discoverability, and understanding of the BBC's data. We are a … close-knit team with an excellent reputation both collectively and individually. This role supports the long-term aims of Data Governance at the BBC; we encourage and support personal and professional growth for all team members. KEY RESPONSIBILITIES AND IMPACT Advising Platform Engineering, Platform Architecture, and Data Governance colleagues on the strategic direction and implementation of platform governance More ❯

group.The Senior Counsel will help the Deloitte network innovate and deploy new technologies while managing legal and regulatory risks and compliance.They will serve as counsel in the Technology and Data team within the Technology & Business Solutions Group. The Senior Counsel will provide legal advice, counsel and support on compliance with technology regulations (including AI and other emerging technologies), development … of Deloitte technology products and platforms, and software and data licensing and other commercial contracting arrangements. The Senior Counsel will have a broad range of responsibilities including: Providing guidance to technology teams and business leaders on IP, regulatory compliance, and other legal risks associated with development, operation, and implementation of technology products, platforms, systems and innovations. Reviewing products and … drafting, and negotiating licenses; terms of use; policies, disclosures and other documentation associated with use and deployment of Deloitte and third-party technology products Reviewing and negotiating software and data licensing and other commercial agreements with vendors Developing legal and risk policies and guardrails, including for use of vendor products and services Developing and maintaining FAQs, templates, policies and More ❯