4 of 4 Remote ITIL Jobs in Staffordshire

assessments. • Experience in vendor engagement/management. • Able and willing to contribute to a standby/call out roster when required. • Knowledge of the ITIL Service Management lifecycle and framework. D&I Statement We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds, and skills. We More ❯

Proficiency in troubleshooting and resolving complex 3rd line technical issues. Technical experience in supporting a MacOS and iOS estate (Jamf). Solid understanding of ITIL processes, particularly in incident, problem and change management. Familiarity with PowerShell or scripting for automation and reporting tasks. Excellent communication skills, capable of conveying technical More ❯

Desk experience with Microsoft technologies. Able to evidence excellent customer service skills. Possess a passion for IT and keen to progress. Knowledge of the ITIL ServiceDesk environment. Excellent and demonstrable documentation ability, for both technical documents and customer communication. The ability to work under their own initiative, as part of More ❯

with remote management platforms and field-based maintainers to restore service and resolve technical failures within agreed operational service agreements, in line with the ITIL Framework and mandated Network Rail standards, highlighting safety-related failures for further processing. You will conduct administrative and technical activities to support the successful delivery More ❯