2 of 2 Incident Management Jobs in Staffordshire

infrastructure, applications, platforms, and databases, including data centres, storage, Servers, and backups. Confidentiality and Security: Maintain the confidentiality, security, and integrity of the infrastructure. Incident Management: Facilitate incident, configuration, availability, capacity, continuity, and release management. Strategic Support: Assist the DDaT Infrastructure Manager with strategic direction and contribute … Strategy. Skills and Experience Microsoft certified qualification Demonstrable significant experience in a 3rd/4th line infrastructure support role VMWare Products configuration and performance management Backup technology configuration and performance management Working with the Architect team to design and configure on-prem and cloud-based solutions for both ...

post. To provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure … desktop streaming platforms (e.g. Appstream and Workspaces). Manage and control the deployment of the base images to all parties involved in the management of our assets. Conduct regular reviews of these base images, any changes or issues with interested parties and determine any corrective action ...