Stafford, Staffordshire, United Kingdom Hybrid / WFH Options
Confidential
are seeking a 1st Line Support Team Leader to join our Support & Managed Services team. We are looking for someone to provide leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide … needs. It is imperative that applicants live within are commutable distance to our Stafford base for this reason. Key tasks will involve: Daily management of the Service Desk Tier Prepare management reports and information as requested by the Technical Service Director or Head of … in a professional and courteous way within the agreed time as defined in the Service Department KPIs. Effectively, efficiently and accurately record customer information necessary to progress requests, provide technical assistance or provide information to the customer. Support both all sector and end user customers, both more »
Job summary The post holder will support the Trust in delivering the Cyber Strategy by collating information and supporting key roles to ensure that the Trust Board and Senior Information Risk Owner are assured that the strategy is being delivered. The role will be placed within … the Information Governance and Records Management Service with a strong link to the Digital Team within the Trust including regular meetings and work reviews relevant to supplier assurance and population of central digital and IG systems. Main duties of the job The post holder will support … the Information Assurance agenda across the Trust, including assisting and supporting in the collation and dissemination of cyber assurance policies, standards, procedures and staff guidance relating to information assurance across the Trust. Collate information as directed by the Information Governance and Security more »
Stone, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Russell Taylor Group Ltd
Permanent Location:Hybrid Role (2-3days), Stone (Staffordshire) with flexibility With a focus on operational technology and digital transformation, A leader in advanced system integration for decades; optimising efficiency & delivering performance on a massive scale. But with continuous innovation at the heart of our business, we've always … plans and resource allocation plans using Primavera P6. Maintaining and developing project implementation databases (using MS Access), maintaining relevant paper records, H&S information and compliance information. Coordination and liaison with internal and external (customers and suppliers) stakeholders supply chain for provision of services to the agreed plan … events and delay analysis Good skills/experience in implementing project controls to drive business performance Comfortable with working in an IT or control system environment Good skills/experience in risk management techniques Good financial and commercial acumen Ability to gain SC clearance Desirable Requirements: Experience more »
