2nd Line Engineer, Patching
- Hiring Organisation
- OCC Group
- Location
- Stoke-on-Trent, Staffordshire, United Kingdom
- Employment Type
- Permanent
high service standards. You’ll be involved in: Resolving escalated technical issues across infrastructure and end-user environments Monitoring systems and maintaining service availability Patch management and system updates (essential) Supporting new services transitioning into live operations Collaborating with vendors and third-party providers for issue resolution Contributing … Servers & Microsoft Windows Microsoft 365 Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation (VMware/Hyper-V) Cloud platforms (Azure or AWS) Service management tools (ServiceNow, Jira Service Management, etc.) This would suit someone with previous experience working in IT support with strong troubleshooting skills. Hands ...