IT Support Engineer
Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Investigo
projects Document support procedures and create user guides Collaborate with other teams to improve the IT experience for all What You'll Bring Proven experience in a first / second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10 / 11 , networking basics (TCP / IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account management Solid understanding of endpoint security and IT best practices A customer-first mindset and the ability to prioritise effectively Clear communication skills and a patient, helpful approach A proactive attitude and ownership of tasks and small projects Bonus Points For Experience in supporting remote More ❯
Employment Type: Permanent
Salary: GBP Annual
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