1 of 1 Remote Wi-Fi Jobs in Staffordshire

support, sales, billing, and general enquiries. Key Responsibilities: Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and … capable of writing clearly and working through figures and logic-based problems Confident communicator with a calm, friendly manner - especially over the phone Basic knowledge of internet services, Wi-Fi, and home networking Quick learner, comfortable using multiple systems and multi-tasking Reliable and organised - able to follow a 4 on/4 off pattern including weekends and More ❯