2 of 2 Monetization Jobs in Staines

Everpure in the United Kingdom seeks a Manager, Commercial Operations & Governance to lead the CSAT Center of Excellence within Monetization, establishing governance across CapEx and subscription workflows to drive actionable customer insights. You will partner with Legal, Finance and BI to deliver executive dashboards in Tableau and ServiceNow, coach CSAT ...

seize the endless opportunities and leave your mark, come join us. THE ROLE Lead the Customer Satisfaction (CSAT) Center of Excellence within the Monetization organization to transform how Everpure measures and optimizes customer success. In this role, you will establish strategic governance frameworks across CapEx and subscription workflows, driving … Legal, Finance, Customer Experience and Customer Success, you will serve as the core decision-maker for resolution strategies that directly impact global retention and monetization growth. WHAT YOU'LL DO Drive the CSAT Transformation Initiative: Own the design, milestones, and execution of the CSAT governance framework across CapEx and subscription ...