Technical Manager Jobs in Staines

1 of 1 Technical Manager Jobs in Staines

Manager, Technical Support Management

Staines, Middlesex, United Kingdom
Servicenow
everyone. Job Description What you get to do in this role: Profound knowledge and experience in managing and exceeding Support KPI's and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc. Lead efforts to hire, develop, and build a technical team. Oversight and participation in … powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. A minimum of 6 years technical support and service management experience with a minimum of 3-4 years in supervisory role is required. Experience managing Enterprise support in a large More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: