1 to 1 of 1 Line Management Jobs in Stansted

Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working Hours: 40 hours per … to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely, by effectively managing all support requests through … for all inbound service requests raised by various communication channels. Initial triage and prioritisation of new support calls and escalating to 2nd/3rd Line to ensure a timely resolution and closure Appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing more »