IT Support Analyst
- Hiring Organisation
- LUXE Recruitment Ltd
- Location
- Stansted, Essex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
resolution of support tickets to external support partner. 2nd Line Support Investigate and resolve more complex technical issues. Support desktop environments including Windows OS, Microsoft 365, and standard business applications. Manage user accounts, permissions, and group policies within Active Directory/Entra ID. Troubleshoot hardware issues (laptops … desktops, printers, mobile devices). Diagnose network connectivity issues (LAN/Wi-Fi/VPN). Support collaboration tools such as Microsoft Teams, SharePoint, and OneDrive. Liaise with third-party suppliers and escalate issues where required. Assist with system builds, configuration, and software deployments. Additional Duties Support onboarding ...